Our real-time Service Desk gives you unrivalled access to all the leading solutions in Connectivity, Hosted Voice and Security. It really is unbelievable how little the Vodafone. The standard BT Synergy handsets should work with the Gigafast router. I have had a similar frustrating experience, having recently upgraded from Superfast 2 to Full Fibre 100. It's no just Full Fibr. How Vodafone Broadband is installed depends on the speeds and plan you get. Check if you have enabled the "Via IPv6" option. Sorry but that is incorrect, they both need the pair of wires to work correctly, but because the DSL broadband uses various frequency's to carry the signal it can just about work wi. They will then reconfigure it and add a ne. This depends on what type of connection you have. Mobile WiFi R207 - User Manual - Hungarian. Why Vodafone chose to build the ATA into the router rather than supply an ATA such as the HT-801 that many others do is beyond me. . . Thank you Jason. . SoGEA and FTTP A simpler and faster broadband connection. Finally, there will be the most challenging SOGEA migrations; where specialist hardware is used on the telephone line. WiFi 6 and WiFi 6E are the state of the art, so only some routers (such as Ultra Hubs for Vodafone Pro Broadband customers) and devices support it. SOTAP is a new product we’re developing which will deliver a copper path between network terminating equipment (NTE) at your customers’ premises and a main distribution or jumper frame at the exchange. Was recently offline for 13 days before Vodafone finally sent an Openreach engineer to fix the line problem, and still waiting to hear from them re. And with just one order to manage, you can get ethernet. Many businesses have already switched to a VoIP telephony solution, but an estimated 2 million are still. The only way to get it sorted is to call the Vodafone tech support team and give them the serial number of the router. This isn't the smooth experience we wanted you to have, nor the serv. SoGEA is a dedicated line that delivers a broadband connection and includes an underlying version of a phone line. Vodafone Issues Reports Latest outage, problems and issue reports in social media: Özgür Polat (@ozgurpollat) reported 6 minutes ago @VodafoneUK Tell your @VodafoneTR to get a grip and provide necessary communication lines. Because I was purchasing as an upgrade, not as a new customer, despite what it says in the order tracker, it transpired I did not need to await a new router [confirmed when I contacted Customer. The male RJ11 on the adapter plugs into the router. I was advised by a friend to get a zoom wireless router so that I can use my ipod and laptops at the sme time. But the phone doesn't ring (and yes, the ring function is switched on). I don't know what they mean by a SOGEA adapter, but you will get a router with ATA functionality and an adapter which will enable you to plug a BT stye phone plug into the RJ11 sockets on the router. g. uk. . Router and SOGEA adapter never delivered. They will then reconfigure it and add a new telephone profile to the router and. It’s important to understand that you can continue using pre-existing legacy PSTN services until the complete switch-off in 2025. Call us for sales enquiries about. Prepay plans. Fibre & 5G Latest Technology Broadband. -----. Bill pay phones. We understand the importance of keeping connected, especially after nearly two weeks of not being able to use your home phone. In the UK, BT is currently offering business broadband plans from as little as £19. Vodafone "automatic compensation" for Home/Broadband in Other broadband queries 27-07-2023; On going problems with Vodafone services - thinking about cancelling in Broadband connection 30-06-2023; Router and SOGEA adapter never delivered Sorry to hear you are still struggling. My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected to be delivered on 5th June, but. You're so lucky I'm really jealous as I can only get ADSL in North Shropshire 😂 Typically, when the cable has been layed, orders will be taken aReally glad it all went well for you, it doesn't always. What is SoGEA? SoGEA (Single Order Generic Ethernet Access) is a fibre broadband connection. Haven’t got your broadband equipment yet?ATA – Analogue Telephone Adapter. Router and SOGEA adapter never delivered. After phoning first time it was said that I may only need a VoIP adapter and so went with that. Outcome. I have had a landline phone for many decades with different providers. While you can get bog-standard Vodafone broadband, the Pro version of the package includes 4G backup with 50GB of data and a Wi-Fi booster. Request a call back. What are the ‘replacement’ future-proof technologies available? Businesses currently relying on single analogue exchange lines or ISDN for their calls or broadband will need to migrate to a single-order, fibre-only alternative like Single Order Generic Ethernet Access (SOGEA). Off topic. I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. FTTC) because the result is not based on an individual telephone. 8x8’s single integrated unified communications and cloud platform combines all your essential business tools, including workforce management, contact centre, and office productivity applications managed and controlled in one place. Single Order Generic Ethernet Access (SoGEA). Really strange to have 2 people with THG3000g's on the same day, I didn't think there were many out there. land line phone plugs into the standard BT line socket. Installation can take up to four hours – our engineers will test your service to make sure you’re connected. 5, mit dem js-Controler 3. 6 UK C&W Guernsey Mobile 28. Vodafone Fibre Broadband. To connect the alarm system to VoIP, first, connect the telo phone jack directly to the feed-in jack on the alarm panel. Use a LAN port on the new wireless router, and connect it with a Cat5 network cable to one of the LAN ports of the existing gateway. vodafone. 50 - 23. The connectivity and broadband strength of SoGEA are identical to FTTC, offering businesses the same benefits at a lower cost. Browse Back to Help and Support. . SoGEA 80Mb/20Mb. As for the lower sync, it's possible the swapping around triggered DLM (Dynamic Line Management). This will mean my phone number will cease unless I move it to VOIP. From that minute onwards, which was around 9. Use one side for the 'Exchange Facing' connection, remove the components from the other side, and wire the extension network to that. Vodafone have only just started to use digital voice with the FTTC products. . voip. Reply. . Ideal for both businesses and homes, SoGEA doesn’t include a traditional copper phone line, resulting in a quicker installation process. compensatio. Now you only need to place one order with Gamma for your broadband data service. 8 UK Other Mobile band B (Smaller networks who do not piggyback) 10. The temporary mobile number from your new Vodafone SIM card activation. Videos. Broadband Cancellation Requested - But line still active 2 weeks later. . Finally they find an answer, obviously taken from this forum, which starts " Ring VF on 08080034515 and get your username and password. What is SOGFAST? SoGFAST is similar to SOGEA, but offers faster broadband speeds, as it has additional equipment at the green street cabinet which boosts the. If you can't find it, have a look outside for any wires entering your home, then look for a. Single Order Generic Ethernet Access (SOGEA) is a new way to connect to fibre that’s simple to order, install, and fix. In summary, it is a hybrid solution of traditional copper wiring and modern fibre broadband technology whereby fibre technology comprises the majority of the cabling, with copper wiring providing the connection between the Green Cabinet (PCP) and the customers premises. We understand the importance of keeping connected, especially after nearly two weeks of not being able to use your home phone. Sorry to hear you are still struggling. 40 for 40/10 and £34. VOXI. It is a new fibre broadband technology that provides a faster speed compared to SoGEA connection. I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. I've now been without a landline for 18 days. Switch to Vodafone. This means you won’t get a home phone (landline) service included with it. Download the Broadband app Set up broadband. 11-02-2023 05:53 PM. If you wish to keep using the extension wiring, you will need to disconnect it from the master socket and make a separate connection into one of the TEL sockets on the router. You just need to iron out your grandstream settings. Mobile WiFi R207 - User Manual - English. to deliver more value for your. g. Sorry to hear you are still struggling. 44 UK Manx Mobile 28. Ethernet between ONT and Router. FAQ's. Gamma SoGEA delivers the same performance and data rates as FTTC broadband. Most businesses don’t want a landline service anymore. Contact Us. uk. Thanks for the offer on the training manual, but I think I will pass on that. Options. Learn more now. It’s a new frontier in connectivity to deliver. I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. Leviton Single to Triple Outlet Adapter Cube, 15 Amp, 125 Volt, Grounding, Residential Grade, Assorted Colours. in Other broadband queries 04-09-2023; Slow internet since engineer visited in Internet speed 18-07-2023; Router and SOGEA adapter never delivered in Broadband activation 20-06-2023SoGEA stands for Single Order Generic Ethernet Access. (FTTP) and single order broadband (SOGEA). AC - DC Power Adapters. I have never before had to dial a prefix like 141 (or whatever) to conceal. FTTP and SOGEA are now available to order through Vodafone, it is Vodafone’s fastest broadband yet being the future of broadband. In all cases (until the recent fibre upgrade) I contacted my provider and requested they set my number to conceal by default for all outgoing calls. Designed to be used in conjunction with a Hosted VoIP Phone System, pairing the reliable connectivity provided by SoGEA with an. We finally have our landline again after 20 days without and if I hadn't have put in a complaint we'd still be waiting. Vodafone have only just started to use digital voice with the FTTC products. Analogue Phone Service in the UK - It's switching off soon. All Vodafone Full Fibre (FTTP) contracts use digital voice and have all along. What you need to do when your line moves to Digital Voice This does seen symptomatic of Vodafone. You didn't have to buy a SOGEA adapter as Vodafone would of sent you one and it isn't a landline anymore it's a Voice over IP line (VOIP). i have fibre to the box out in the street and copper to the house. Thank you Jason. (and it isn't obvious why some do and some don't) If you have the THG3000 router that is fine fo. It’s great to have you onboard! Use our step-by-step guide to help you get set up and download the Vodafone Broadband app to take control of your broadband. It uses the same infrastructure and has the same. 11-02-2023 05:53 PM. Enjoy the best DSL internet connectivity at home, you will find a Vodafone DSL bundle that suits your needs and ensure the fastest internet in Egypt starting from 30 Mbps to 100 Mbps. " I know for sure that my line's SOGEA service has a VLAN ID of 2 (VLAN ID 1 is reserved for ADSL and Ethernet while VLAN ID 101 is reserved for. It’s a new frontier in fixed connectivity. Find out what to do if your Vodafone Home Broadband or WiFi seems to be slow - let's get you back to tip-top speeds for your postcode. Yes, as @Ripshod says it is true, however it isn't just Vodafone, any FTTC to FTTC swap is regulated by Ofcom. SoGEA is quicker to install, easier to manage and works well with UCaaS and hosted telephony products so that you can continue to make voice calls even without a landline connection. 1 Thanks. SoGEA. Registered in England and Wales. My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected. 13-04-2023 01:10 PM. 1. 6. Internet providers and manufactures. Router and SOGEA adapter never delivered. They will then reconfigure it and add a new telephone profile to the router and. It's disappointing to see your concerns raised regarding the undelivered VoIP adapter and WiFi Hub. Plug the microfilter into the empty socket. 6 In den Settings sind für den Adapter die Standartcronzeiten 3,11,41 eingetrage. With you being one of our Pro Broadband customers, we've dedicated WiFi Xperts who can help to look into why the schedule isn't there on your app. Options. ONT (Optical network termination (or terminal)) is the "box" in the house for FTTP (Fibre to the property (or premises)) If you are connected to the BT/Openreach telephone socket you are using FTTC (Fibre to the Cabinet) broadband. A leader in IoT innovation, BEC Technologies deliver high quality routers and adapters with simplicity in mind. 45 per month (excluding VAT) in their latest business broadband sale. BT is initially proposing the SOGEA faceplate and a cable from the ATA socket on the router back to the existing house wiring and existing phones. Whilst for business it is more likely to continue to be IP Phones connected to the router. 4. . Community home. If you want to speak to a person at Vodafone, calling customer care is the fastest way to do so. From that minute onwards, which was around 9. Do you perhaps mean the so-called VoIP adapter? Not everyone who upgrades from FTTC to FTTP gets a new router. OK thanks for the info, I assumed SOGEA was an item because it was supposed to be out for delivery, no wonder it was cancelled! As I said I'm old school so can you tell me what ONT stands for, router is connected to the master BT socket. SOGEA has lower in-life running costs than FTTC, with the ability to overlay VOIP services. SIM only for phones; SIM only for tablets; Pay as you go SIMsThe ARGUS 153-SO is the ideal instrument for fast, simple commissioning of all SoGEA, SoGFast and SoTAP lines. 8 UK Other Mobile band B (Smaller networks who do not piggyback) 10. 13-11-2022 09:50 PM. Yes, received new router and adapter around 3 weeks later thanks to complaints dept. Options. TD-W9970 Archer VR2100 Archer VR2800 TD-W9980 TD-W8970 Archer VR2600 Archer VR900 Archer VR600 Archer VR400 Archer D50 TD-W9960 TD. Vlan ID - 101. Broadband Cancellation Requested - But line still active 2 weeks later. 40 reviews. @TJ - as long as Gigafast is now available in your area, you'll be able to upgrade from Superfast without any termination fee; or early upgradeHey I'm sure we can get this mix-up sorted and a new router out to you. I am trying to get another provider in, but the line is still active on BT Wholesale / Openreach. Router and SOGEA adapter never delivered View All. It is a new broadband connectivity product that enables users to purchase a broadband connection without a phone line (voice service). About the Community. for testing I'm using wired ethernet only, I don't have a SIM in the router either. 28-06-2023 10:36 PM. 15 Comments. Texts to 2345 are free from your Vodafone mobile. Terms and Conditions Hidden. Ideal for both businesses and homes, SoGEA doesn’t include a traditional. With no need to make two orders, one for PSTN and one for ethernet, life’s a lot easier. 80 for 80/20. It is a THG3000 router and everything is up and running apart from, yes, the landline. SOGEA can be migrated easily with short downtimes from your existing service. Introduction Single Order Generic Ethernet Access (SoGEA) is a new service offering that allows Small and Medium Enterprises (SMEs) access to the internet without the need for a traditional PSTN line, in short, a single broadband line. Videos. 4: Newbie. Follow us. You’ll also be futureproofing your connectivity for years to come. But the phone doesn't ring (and yes, the ring function is switched on). Registered in England No. Send us a message. 5 (40) 4. Step 5: Connect the AP to the LAN. As you have a HHG2500, then yes you do need a new router. Today’s customers don’t always want a home phone line with their broadband, but traditionally they’ve had to install both. Options. All was well until a sipvicious call followed by a string of 301 callers. . SOGEA allows voice, broadband and other services to be delivered together. Ethernet between ONT and Router. I've never heard of a sogea router, as sogea is just BT/Openreach's name for the service. This does seen symptomatic of Vodafone. My i nternet is provided by a vodafone contract dongle. . TalkTalk’s Fibre 150 (also known as Full Fibre 150) is their entry-level full fibre plan, starting from £28 per month. At Vodafone, we’re continuing to expand our broadband portfolio to answer the needs of our customers and transform the future of business. Hey Madge👋 I see, yes there is definitely a shortage then. SoGEA has the capability of delivering download speeds of up to 80 Mbps, with upload speeds of up to 20 Mbps. TL-WR841HP. Vodafone IoT offers a range of IoT devices including managed tablets and integrated terminals. Then plug in the router and wait 30 seconds. As we'll need access to your account to do this, pop us a private message on Facebook or Twitter and we'll be in touch shortly 😊There appears to be a problem with their supply of routers at the moment. FTTP is the kind of connectivity that compliments an advanced Unified Communications solution, such as 8x8. SOGEA replaces analogue copper lines reaching the end of life. With SOGEA, you can offer a standalone hybrid fibre broadband line (VDSL or Gfast), without the voice service. Single Order Generic Ethernet Access (SOGEA) – broadband without the landline. Find help and support in our step-by-step user guides showing you how to place broadband orders from Business Zone. I am trying to get another provider in, but the line is still active on BT Wholesale / Openreach. Connection methods. I've been in touch wit the Home Broadband team but at this stage they can't do much because it's now being handled by the complaintsONT (Optical network termination (or terminal)) is the "box" in the house for FTTP (Fibre to the property (or premises)) If you are connected to the BT/Openreach telephone socket you are using FTTC (Fibre to the Cabinet) broadband. I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. In response to Jayach. 20-06-2023 09:59 AM. It’s a combination of this and Gfast fibre broadband features. Sky first confirmed that they. In contrast, the Ultra Hub is provided to full fibre customers as standard, since, as a WiFi 6E router, it is better. That means the cost of the service you’re paying for comes down. CIX also offer SoGEA, £32. I'm sorry it got to the stage of you needing to make a 12-01-2023 06:42 PM. The subject line was "Your Vodafone Broadband - using an existing Vodafone router"Vodafone offers two different routers; the Intelligent WiFi Hub and the Ultra Hub. Enhance your smartphone experience with the latest headphones, phone cases, chargers, screen protectors and more. So, this is a shake up for some organisations, who still rely on traditional. 13-11-2022 09:43 PM. Fast (FTTC) without analogue telephone. If it’s available where you live, you’ll see full fibre plans in your deals. . Conversion to SOGEA. If you’re using Fibre 150, you’ll get an average download speed of 152Mbps on your connection. Now you only need to place one order to supply your phone and broadband. vodafone web says i will get an Intelligent WiFi Hub and SOGEA Adapter. Phone adapter with 2 ports for voice-over-ip (75 pages) Adapter Linksys PAP2 Installation Manual. compensatio. Yes, as @Ripshod says it is true, however it isn't just Vodafone, any FTTC to FTTC swap is regulated by Ofcom. Single Order Generic Ethernet Access (SoGEA) is a product that enables users to purchase a broadband connection without a phone line (voice service). Switching to. 1q (not on every router) Username - @broadband. . We use Ookla’s Speedtest to measure your current internet speed. The complaints team know about it but are not getting back t. Vodafone Egypt, the fastest internet data, provides a variety of Internet bundles, Phone Services, Mobile Phones, and enterprise solutions. pdf. This broadband checker provides a detailed breakdown of DSL, cable and wireless services available at your location. Contact Vodafone customer services to provide them with your PAC code, by dialing 191 free from your Vodaphone mobile, or by calling 03333 040 191 from any other phone. SOGEA stands for Single Order Generic Ethernet Access. Registered in England No. A microfilter is a device that allows broadband to work at the same time as your phone service. For help with either Sky Hub or Sky Q Hub set up, go to: how to set up your Sky Broadband hubFor more help, go to sky. It does not allow users to connect to a phone. 1. Recent events called for connectivity that offers more than just a basic service. SoGEA is cheaper than the combined costs of a phone line and traditional Internet package. I've never heard of a sogea router, as sogea is just BT/Openreach's name for the service. Vodafone Qatar Telecom. Single order Generic Ethernet Access (SoGEA) is simpler than it sounds, it Is just a new solution that enables us to provide broadband without needing a phone line. Mobile broadband uses the same technology as your mobile phone, except instead of making a voice call over the phone, your modem makes a data call on the Vodafone network which connects you to the Internet. This adapter was the solution for my Dad and has been working fine for many months. . It is a new broadband connectivity product that enables users to purchase a broadband connection without a phone line (voice service). 24-03-2021 08:04 PM. When ADSL interference occurs, it. Remove the existing telephone cable from your wall socket. ADSL micro filters are installed between telephones and your phone jack. g. . 1q (not on every router) Username - @broadband. You can still use voicemail on phones that come with built-in answer machines. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. From $7. Set up the TD-W9970 in minutes thanks to its intuitive web interface and the powerful Tether app. standalone FTTC or G. Simple problem, but getting a resolution is totally hampered by the incompetent support. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. Re: Switching to SoGEA. 50 a month, but I also have. Easy Setup and Management. pdf. Yes, received new router and adapter around 3 weeks later thanks to complaints dept. I followed the instructions in the quick set up guide and all my gadgets recognize Zoom but i cannot access the internet! Please. vodafone web says i will get an Intelligent. The only way to get it sorted is to call the Vodafone tech support team and give them the serial number of the router. You didn't have to buy a SOGEA adapter as Vodafone would of sent you one and i t isn't a landline anymore it's a Voice over IP line (VOIP). Contact our Sales team online. . I'm sure that if we'd have received the router and VoIP adapter prior to activation date, which we should have done, all. SOGEA is a new service and one of the main broadband data service products supporting the UK’s analogue, ISDN and. 3 and it. Its Essentials Superfast 1 package gets you an average download speed of. Vodafone Limited, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN, England. Personal panic alarms, burglar alarms, large button keypad phones, lift car help button lines, and so on. (not that, as a consumer, you need to know that) So are you using the HHG25. To get broadband connectivity you either used your existing analogue phone line with broadband added on top or you ordered a new connection where the two were bundled together. It simplifies the ordering process by combining broadband and telephone services into one support call over a single connection. Starting from 1 Gbps, enjoy Unlimited Wi-Fi & guaranteed full home coverage. Friendly prices. Community home. compensatio. (and it isn't obvious why some do and some don't) If you have the THG3000 router that is fine fo. SOGEA stands for Single Order Generic Ethernet Access. Thinking about it I suppose CPs (ISPs) could decide to provide their own Voip type phone service. My advice would be to ask for your PPoE credentials and then buy the retail version of the router that you want and use that. If you are an existing…Then the copper to SOGEA migration can take place, similar to the “A&A copper pair” example above. Latest news. " Also wrong. ) services and on to a new all- IP network, which will occur in areas where over 75% of premises can get their Fibre-to-the-Premises ( FTTP) broadband network. With you being one of our Pro Broadband customers, we've dedicated WiFi Xperts who can help to look into why the schedule isn't there on your app. Discover More!Vodafone USB support . . . Power Supplies; AC - DC Power Adapters; AC - AC Power Adapters; DC - DC Power Adapters; USB Power Adapters; Bench Power Supplies;. This means you won’t get a home phone (landline) service included with it. It uses the same infrastructure and. To get 3GB of data, 100 minutes and 200 texts for £10, text EUROAM to 2345. . With just one, intuitive portal you can manage all aspects of business development and fulfilment. If you move your land line to VOIP before moving to SOGEA you will lose your broadband connection. 168. Use our availability checker below to find out if SoGEA is available in your area or for your telephone number. Otthoni szolgáltatások. Unified Communications and Collaboration solutions for multinational organisations. It is a THG3000 router and everything is up and running apart from, yes, the landline. wrote: The broadband signal actually only comes in on 1 leg, the second leg is for the phoneline to make calls. i have fibre to the box out in the street and copper to the house. Copper network (ADSL): Traditional broadband access implementing copper phone lines connected to the exchange. 8 UK C&W Jersey Mobile 28. The Vigor 167 is an ideal modem to connect your DrayTek Vigor router, or any router and firewall, to a DSL line. Make an enquiry. I don't know what you think a SOGEA adapter is, but Vodafone are unlikely to send you one. Ease of use. Why Vodafone chose to build the ATA into the router rather than supply an ATA such as the HT-801 that many others do is beyond me. The output jack of the alarm panel disseminates the phone signal to your house wiring. You also have to set the Telo to Alarm Mode in your VoIP phone account. New FTTP customer Voip phone adapter. Pay monthly deals; Pay as you go deals;. e. Please disable the "Via IPv6" option and try. Discover the latest Apple products including iPhone, Apple Watch and iPad. The only way to get it sorted is to call the Vodafone tech support team and give them the serial number of the router. SoGEA is quicker to install, easier to manage and works well with UCaaS and hosted telephony products so that you can continue to make voice calls even without a landline connection. OK thanks for your reply. It is this aspect that the major ISPs whether VoBB (centrally provisioned) or VoIP appear to be blatantly ignoring. The default password is 123456. Without microfilters you may get problems with your BT Broadband or hear noise on your phone line. Buying online. Somebody from the tech team contacted me today and after the usual security check and the s/no of my router it was then I'll test your landline. A SoGEA broadband connection enables customers to combine their voice and data services all using a single, superfast internet connection, removing the need for the traditional copper-based telephone line entirely. I'm on the full fibre 200 package and using a third party router Asus 4G-AC68U which only delivers 1/4 the peak speed of the Vodaphone router. Power your marketing strategy with perfectly branded videos to drive better ROI. Enter at least one of the following inputs and click "Search". Phil Keeley posted on LinkedInI wish but I don’t think it’s going to get to me in Leigh-on-Sea. What is SoGEA Broadband? A Buyers Guide. g. @FullfibreII - thanks for reaching out about this and the tests you've already done. As you have a HHG2500, then yes you do need a new router. Choosing a SoGEA service doesn’t stop you having a voice line, but you will. extension wiring and CPE stops working) also require an “isolation faceplate” for Voice Re-Injection (this is what VRI. . Ordered Broadband + landline as thee is no full fibre service here. . My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected to be delivered on 5th June, but this never arriv.