Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. They lose the revenue from the sale, plus the chargeback fee, but do not have to engage in the process any further. Among some of the most common Visa chargeback reason codes are Fraudulent Processing of Transactions (Reason Code 4837), Invalid Data (Reason Code 4775), Credit Not Processed (Reason Code 4834), and. Blog Read helpful tips, industry insights, and articles to create the most effective chargeback management strategy. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. ACH disputes pertain to various parties involved in an ACH transaction, which is an electronic funds transfer facilitated. In simple terms, Mastercard Chargeback Reason Code 4859 — No Show/Addendum/ATM Dispute refers to situations where a customer claims the services purchased from a merchant were not fulfilled. It will Chargeback reason code 13. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 13. 1 chargeback: 1. Step #2 | Report the Scam to PayPal. For each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback, and recommendations are given for resubmitting the transaction and preventing similar chargebacks in the future. For example, the merchant bills the cardholder in installments. This code was phased out under the Visa Claims Resolution initiative. 2=1020 etc. 9808; info@chargebacks911. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. The latest chargeback rules set by Visa are the answer to the current fraud and chargeback landscape. The Visa Fraud Monitoring Program, or VFMP, is a merchant compliance platform aimed at identifying and tracking merchants that receive too many chargebacks with “fraud”-related reason codes. Visa chargeback. The codes for each card brand are listed below along with the recommended documentation to provide. Mastercard: n/a This chargeback is caused by Authorization. Visa Reason Code 10. The cardholder never used the product or service, since they believed the transaction was never processed, and the purchase was. 12. 4. Less than 20% of merchants noted a slight decline in Visa chargebacks after VCR, while over 55% reported no decline in chargebacks. 1: The chargeback time limits may be altered if the resources were assumed to deliver after the execution time period of the payment also. New Visa CE 3. ACH return codes are a type of shorthand for specific information concerning the return, much like the. 6. Visa chargeback reason code 13. Reason code 13. 5 can be disputed. Visa Chargeback Reason Codes. 1, 13. Select a tab to see the possible. Mastercard has plans to follow suit. 4: “Other Fraud. 1. 1 – Duplicate Processing Visa Reason Code 12. 4 – Counterfeit Merchandise. 2. Late Presentment Rules: Visa. The shorthand description is “Declined Authorization. That doesn’t count sales involving debit and prepaid cards, which add nearly $2 billion more to the total. 2: Canceled Recurring Transaction, is used when a cardholder claims a recurring transaction was processed illegitimately. Under the legacy Visa Chargeback system, there are 22 chargeback reason codes (And remember, this is just for Visa. Chargeback reason code 98 was used to describe any exception that fell into that category. 3 Changed Discover Reason Codes to match what is shown in the UI. This code was phased out under the Visa Claims Resolution initiative. reason code information. 13. The basic knowledge in this section provides you with a conceptual framework for the policies and procedures that you must follow as a Visa merchant. Even learning all the terms and rules won’t keep you. 1? Chargeback reason code 11. Each card network—Visa, Mastercard, American Express, and Discover—defines and maintains their own unique set of reason codes, which are applied to disputes by the banks that issue credit and debit. With that process, the payment service provider directly credits a payment to the cardholder's account. 1? Chargeback reason code 11. ; Resources. This process is called representment. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback. The following Visa chargeback code maps are organized by category, as defined by Visa. 3. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. This code applies when a cardholder disputes a charge, and the merchant is informed by the processor that the transaction was submitted with an incorrect transaction code. g. This code applies when a transaction is not deposited within the timeframe designated by Visa (see chart below). Every chargeback has a reason code associated with it. 2: Declined Authorization: 11. a bank, credit union, etc. Visa Chargeback Reason Codes with Explanations. 3 is an updated version of legacy Visa reason code 72, which was phased out under the Visa Claims Resolution initiative. ; Help Center Find answers to common questions about Midigator’s technology,. This is related to fraud chargebacks received on payments where 3D Secure liability shift is not applicable, and the merchant is financially responsible for fraud claims. Depending on the specific situation, Mastercard will match authorization response to one of the following merchant advice codes: Mastercard Response Code. High Level Visa Chargeback Dispute Flow. MDR removed. The transaction was recurring and the cardholder failed to meet the cancellation terms of the. In short, the bank didn’t have a clear, specific coding option to explain why it wanted to dispute a particular case. Free Download. With the overhaul of their reason code system, Visa divided reason. Each of the major card brands, including Visa, Mastercard, and others, have their own system of reason codes. STEP #7: Bank Review & Decisioning. What is Visa Reason Code 11. 1 EMV Liability Shift Counterfeit Fraud 81(3) 10. The sales receipt and/or date and amount of the authorization if other than the transaction date. The transaction took place in a "card-present" environment using a counterfeit EMV (chip) card. If the cardholder bases the claim on false or misleading statements, it is considered friendly fraud. The most common Visa Reason codes include 10. PDF 296K September 16, 2013. Each card network—Visa, Mastercard, American Express, and Discover—defines and maintains their own unique set of reason codes, which are applied to disputes by the banks that issue credit and debit cards under their brands. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Unlike Mastercard, though, Visa chargeback timeframes start the day after the transaction was processed. From a merchant’s perspective, the greatest asset offered by 3DS is protection against liability in the event of fraud. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Specifically, these updates only pertain to transactions that are charged back after Oct. There are some exceptions on the cardholder’s side, though. 5 Visa Fraud Monitoring ProgramThe issuing bank assigns each case a code according to the consumer’s claim, and the merchant must adhere to the time limits for that specific code. Visa Dispute Reason Codes. 0 standard that has specific defense requirements for chargebacks with this reason code. On the other hand, PayPal—which can serve as a credit card processor for merchants—allows buyers up to 180 days to file a claim. What is Visa Reason Code 13. A payment capture is the legally binding point at which transactional funds move from a cardholder's account into a merchant’s account. Reason codes vary by card brand. 2 Chargebacks: Prevention and Response. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. Dispute Category. Following the prompts that pop up, inform PayPal of every detail, and include the screenshots of the conversations you had with the scammer. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. ”. 2 is the result of receiving a declined authorization but going ahead with the transaction anyway. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Fraud and chargebacks can hit even the most scrupulous, honest merchants, but there are ways to fight and prevent them. What is Visa Reason Code 11. When a chargeback request is filed a chargeback reason code is assigned to the claim. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 3 (no authorization) for the difference between any final transactions that exceed these limits. This chargeback occurs when merchants do not adequately provide currency information. . Otherwise, the Discover card chargeback time limit starts at the transaction processing date. 7 (previously legacy reason code 85, condition 2) is part of the updated version reason codes that were phased out under the Visa Claims Resolution initiative. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback. With the implementation of Visa Claims Resolution, reason code 98 eventually became obsolete. Chargebacks with a “paid by other means” reason code are the result of a simple mistake on the part of the merchant. These rules are changing over time, though. 196Mastercard issuers use merchant advice codes to respond to authorization requests, and as a communication tool with merchants regarding a cardholder's account. For each reason code, a definition is. 1 EMV Liability Shift Counterfeit Fraud; 10. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 4859 Addendum, No-show, or ATM Dispute. e. About Visa chargeback reason codes. Loss, Theft, or Damages chargebacks, for example, formerly fell under legacy. Reference these when rebutting cardholder disputes at your small business. The situation described by Visa chargeback reason code 13. That’s a lot of money moving around… but how exactly does it happen?Mastercard specifies 21 reason codes under the categories of Fraud, Authorization, Point-of-Interaction Error, and Cardholder Disputes. Visa Chargeback Reason Code 30: Services Not Provided or Merchandise Not Received. 0 rule changes take effect. 4 | Mastercard Reason Code 4837. 3 is an updated version of legacy reason code 53, which was phased out under the Visa Claims Resolution initiative. Chargeback reason code 12. Find out the hidden impact of chargeback reason codes. It was originally just one facet of legacy reason code 81. Before VCR, Visa reason codes were two-digit numbers that often seemed like they were assigned completely at random. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Now, compliance cases must be submitted through Visa Resolve Online (VROL). 2: Canceled Recurring Transaction, is used when a cardholder claims a recurring transaction was processed illegitimately. The shorthand description is “Paid by Other Means. One catch is that CE3. 6 is an updated version of legacy reason code 85, which was phased out under the Visa Claims Resolution initiative. See our Automated Clearing House (ACH) support article if you are looking for ACH Return Codes. American Express uses four main categories to organize its reason codes: Authorization, Card Member Disputes, Fraud, and Processing Errors as well as two additional categories, Inquiry/Miscellaneous and Chargeback Programs, to classify just a handful of reason codes. 0 as it does for 3-D Secure 1. Visa’s Reason Codes follow a format of two digits, a period, and a third digit. In order to identify the reason a customer disputed a charge, it can be helpful to examine the reason code on the chargeback. With the overhaul of their reason code system, Visa divided reason. That’s 50% more time than what the major card networks allow. Visa uses the four main categories to organize its reason codes: Authorization, Card Member Disputes (which Visa refers to as Consumer Disputes), Fraud, and Processing Errors. The Visa chargeback reason codes system underwent a major overhaul in April 2018 as part of their new Visa Claims Resolution (VCR) initiative. Evidence for Dispute Responses When Under VFMP. The Visa chargeback reason codings system underwent a major overhaul in May 2018 as part of their new Visa Claims Resolution (VCR) initiative. 4 Updated Discover chapter for April (2012) Enhancements Chapter 2 1. 7 – Cancelled Merchandise / Services. A transaction modifier (or modifier) represents specific circumstances associated with a card sale that change what compelling evidence is required to overturn the chargeback. Over a decade later, our exclusive data-driven platform provides true end-to-end chargeback prevention and remediation technology. 13. The tool is designed to flag potential fraud based on the rate at which a buyer submits multiple transactions. 12. The sales receipt and/or date and amount of the authorization if other than the transaction date. Visa has four different common codes for fraud and nine for consumer disputes. 5: The chargeback under normal situations should be executed in under 120 days in all religions other than US Domestic. 1? Visa chargeback reason code 11. Visa no longer allows the use of retrieval requests, announcing they would be phased out effective October 2020. Your first step is to identify the chargeback reason code, which is a kind of shorthand that indicates why the transaction is being disputed. However, it also encompasses scenarios like. 0 program provide the same rules and policies for 3-D Secure 2. The network plans to reduce response times even further to just 20 days in the near future. Reason Code 11. 2 falls under the “Authorization” category. List of Chargeback Reason Codes. 12. 2022 Visa Chargeback. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Additionally, the corresponding fraud report must be accurately identified as Fraud Type 4—Counterfeit, and acquirers have a representment right if the fraudIt means the issuer has placed a stop or hold on a transaction. 2 chargebacks? About Visa chargeback reason codes; Merchants who receive a chargeback for a transaction placed with a Visa card may encounter reason code 10. 4 is part of the updated Visa reason codes that were phased out under the Visa Claims Resolution initiative. Automate Tasks & Streamline Processes Let Midigator remove complexities and improve the efficiency of your chargeback management strategy. Learn more today about how much you could. 1: Card Recovery Bulletin: 11. Use pre-sale fraud detection service providers that can help verify the cardholder’s identity, detect potential criminal activity, and reduce the risk of accepting unauthorized transaction. 5 under Visa Claims Resolution). This code applies when either the transaction was processed using an incorrect account number, or the transaction itself was not authorized. Visa Chargeback Reason Codes. “Visa has 28 different reason codes. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Both apply only to ATM transactions, but reason code 13. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. If you wait too long. 2? Visa chargeback reason code 11. 13. The use of 3DS in the transaction. prenotification of chargeback, depending on the chargeback reason code, to the agency requesting additional documentation to properly dispute and remedy the chargeback. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 1: EMV Liability Shift Counterfeit Fraud: 10. Automate Tasks & Streamline Processes Let Midigator remove complexities and improve the efficiency of your chargeback management strategy. 1. This could happen as a result of fraud or merchant abuse. 1 – Late Presentment. . It is associated with a chargeback. We say the given reason because it may or may not reflect the true reason. Under “Transaction History,” tap the transaction you want to dispute, then tap “Report an Issue. Consider using all the tools available to you—including Visa Secure, card security code (CVV2), and Address Verification Service (AVS). About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Your customer has to be enrolled in the 3DS platform that corresponds with the card brand in question ( Verify by Visa, Mastercard SecureCode, etc. Reason Code 81: Fraud. CE 3. Velocity checks (sometimes referred to as “velocity limits”) are a fraud prevention mechanism widely used by eCommerce merchants. The rules which will take effect in April 2023 are meant to reduce the volume of friendly fraud occurring over the card network. Visa Chargeback. Each card network—Visa, Mastercard, American Express, and Discover—defines and maintains their own unique set of reason codes, which are applied to disputes by the banks that issue credit and debit. Mastercard Reason Code 4807 – Warning Bulletin File chargebacks should be filed under code 4808. 1: Merchandise/services not received Visa uses this reason code when a customer claims they didn’t receive the goods or services they ordered from your business. But if RDR receives a dispute about a Visa card transaction, it will instead consult the ruleset provided by the. This code applies when customers claim to have a receipt from either a voided transaction or a credit, but the transaction hasn’t been processed. Simply search for your Visa chargeback reason codes, and learn why the chargeback was issued. DCC-Related Reason Codes DCC-related chargebacks fall under Mastercard Reason Code 4834: Point-of-Interaction Currency Conversion. Visa Chargeback Reason Codes;. ” Visa categorizes these types of disputes as “first-party misuse” under their reason code 10. 0. In this article, you’ll learn the key takeaways for merchants: Visa standard chargeback regulations; 3 most common Visa dispute reason codes; New Visa mandate Compelling Evidence 3. 3. Visa Chargeback Reason Codes. ; Help Center Find answers to common questions about Midigator’s technology,. October. 6. The shorthand description is “EMV Liability Shift Counterfeit Fraud. 0 initiative to update compelling evidence requirements for dispute reason code 10. 1? Visa chargeback reason code 12. Learn about the different chargeback reason codes and what they mean. Mastercard chargeback reason codes are four numerals without decimals. Credit card authorization is a notification given by a credit or debit card issuer (i. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. ; Help Center Find answers to common questions about Midigator’s technology,. 15, 2021. Visa and Mastercard each use their own set of chargeback reason codes. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback. For all other transactions, the maximum amount of. For MasterCard reason code 4853, provide documentation to support that the chargeback is remedied or invalid through one of the following: The transaction was not a recurring transaction. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback. The ECI value tells you what to do next in a 3DS transaction — proceed, reject the purchase, or try again. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback. Now, 10. The reason is simple: unlike larger rivals like Visa and Mastercard, American Express serves as an issuing bank and provides payment-processing services to merchants. The chargeback process allows for cardholders to recover funds in the event of fraud or abuse. Reason codes are alphanumeric strings of text provided in a chargeback notification as a means of explaining the cause for the dispute. An ACH (Automated Clearing House) payment dispute is a situation in which one party involved in an ACH transaction raises a concern or disagreement over the legitimacy, accuracy, or authorization of the transaction. 8 – Original Credit Transaction Not Accepted. 5 – Visa Fraud Monitoring Program. Each card network—Visa, Mastercard, American Express, and Discover—defines and maintains their own unique set of reason codes, which are. 1, which covers duplicate processing errors, and 12. Each card network — Visa, Mastercard, American Express, and Discover — defines and maintains their own unique set of reason codes. However, this only applies to chargebacks designated with a “Fraud” reason code. The Visa Fraud Monitoring Program, or VFMP, is a merchant compliance platform aimed at identifying and tracking merchants that receive too many chargebacks with “fraud”-related reason codes. Eliminate false positives. But cardholders and merchants have different time limits. 1 is the successor to the older reason code 30, which was replaced as part of the Visa Claims Resolution initiative. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 1 falls under the “Authorization” category. 13. A chargeback filed due to buyer’s remorse is a prime case of friendly fraud; a situation where a customer side-steps a return policy in order to gain an illegitimate refund. 5 is part of the updated Visa reason codes that were phased out under the Visa Claims Resolution initiative. 1 falls under the “Fraud” category. 4 is part of an updated and expanded revision of the legacy codes that indicated fraud, codes which were phased out under the Visa Claims Resolution initiative. 4,. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Visa ® has launched the CE 3. American Express chargeback reason codes, much like Discover, bear one important difference from those under Visa and Mastercard: the issuing bank is also the card network. In April 2018 Visa made a major overhaul to the taxonomy and organization of chargebacks, which they now refer to instead as disputes. There are five main categories of Visa chargeback reason codes: Fraudulent Transactions, Authorization Issues, Processing Errors, Consumer Disputes, and Other. According to Visa regulations, if the transaction is not deposited within the allotted time. 6. This code applies when valid authorization for a transaction was required but not obtained, and the merchant processed the transaction anyway. 7 can be disputed, but it’s much more efficient to take a proactive stance. Visa chargeback reason code 12. 4 Funding Process. ” This reason code is assigned. The reason code used to describe the dispute will determine the chargeback time limit. This code is unique—at least currently—in that Visa has since split it into two separate categories: 12. ; Resources. This chargeback occurs when it cannot be checked that a valid code was obtained for a transaction at the time of the actual sale. The issuer’s main limitation here is the timeframe: for Visa chargeback reason code 10. Below is a list of Mastercard chargeback codes used in eCommerce. 0 represents the first rules change of its kind that specifically provides merchants with the opportunity to reverse the fraud status applied to a transaction associated by reason code 10. Learn more about Visa chargeback time limitsCredit card chargeback reason codes broken down by Mastercard, Discover and American Express Visa chargeback reason codes. 4: Other fraud: Card-absent environment: VCR Dispute Reason Code 13. 2 Other Fraud – Card Present Environment 81(1) 10. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. According to recent estimates, US credit card transaction volume was primed to top $3 trillion in 2022. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 2022 Visa Chargeback Reason Rules. Chargeback reason code 10. If you’re entered into the VFMP, that means Visa will keep tabs on your activity. This means they are 100% preventable. The following tables show the Stripe categories for each card network’s dispute reason codes. This liability shift essentially provides merchants. In theory, reason codes help merchants understand why customers dispute. 2 EMV Liability Shift Non-Counterfeit Fraud;Some credit card companies also include a short phrase describing the code and chargeback. According to Visa, issuers will continue to be liable for transactions up to these limits, and can therefore initiate disputes under chargeback reason code 11. A risk department can accurately analyze what the issue is with their. We combine advanced, proprietary machine learning with human expertise, developing customized strategies to manage chargebacks and fraud. Every of the major card brands, the inclusion of Visa, MasterCard, and others, has its acknowledged system of reason codes. Compelling Evidence 3. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute. As part of its move to support card-not-present merchants and airlines, Visa made changes to the compelling evidence requirements for four key reason codes: Reason Code 30: Services Not Provided or Merchandise Not Received. However, they must generally wait 15 days after the processing date before they can file a dispute on behalf of the customer. 3DS1 is less secure, less effective, and incompatible with the way consumers shop online. Again, banks should not really be using 4807. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Each card network — Visa, Mastercard, American Express, and Discover — defines and maintains their own unique set of reason codes, which are applied to disputes by the banks that issue credit and debit cards under their brands. 2, which specifically deals with. Visa’s process introduces four dispute categories and associated. Chargeback Reason codes are Alphanumeric and Numeric Code, to describe the reason a card issuer is disputing for the particular transaction. It applies when a cardholder participated in an ATM cash withdrawal, but. ; This chargeback can be. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. The Mastercard chargeback reason codes were condensed down in 2016, like the process that Visa just underwent with Visa Claims Resolution. About Visa chargeback reason codes. 1 is an updated version of legacy reason code 70, which was phased out under the Visa Claims Resolution initiative. 5, and you're entered into the Visa Fraud Monitoring Program,. The goal is to reduce ‘friendly’ fraud chargebacks, helping sellers protect more of their hard-earned revenue. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. The shorthand description is “No Cardholder Authorization. As we mentioned, Visa dispute time limits for merchants are straightforward. 6. ; Help Center Find answers to common questions about Midigator’s technology,. The Mastercard chargeback reason codes were condensed down in 2016, like the process that Visa just underwent with Visa Claims Resolution. Reason Code ≠ Reason 4. Updated Visa Reason Codes. 1 is an updated version of legacy reason code 70, which was phased out under the Visa Claims Resolution initiative. Take, for example, a reason code 4853 chargeback claiming that merchandise or services ordered were not received. message. 6. 1 primarily suggests a delivery lapse by the merchant. 1=1010, 10. Many subscription payment disputes are made under code 13. They must respond within 30 days at each phase, or 10 days for arbitration. Often, this is the result of one of the. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 2, and 13. 6 is an updated version of legacy reason code 82, which was phased out under the Visa Claims Resolution initiative. the date the customer received the merchandise or services (but not to exceed 540 days of the original transaction processing date) However, if the customer returned merchandise or. Visa chargeback reason codes, for example, are numerals with decimals. 1, which covers duplicate processing errors, and 12. Chargeback reason code 13. 5 Removed unused Visa (60) and Discover (4580) Chargeback Codes Added Section 1. Bank of America issues both Mastercard- and Visa-branded cards, so the exact requirements may vary depending on the Mastercard reason code or Visa reason code . Fraud Reason Codes Current Reason Code New VCR Reason Code 62(2) 10. 2, which specifically deals with. Visa Chargeback Reason Code 11. The merchant resource library contains in-depth information designed to help Visa merchants navigate acceptance, fraud, data security, authorisation and more. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 2 is an updated version of legacy Visa reason code 76, which was phased out under the Visa Claims Resolution initiative. If one member believed the other violated a Visa rule when handling a chargeback, they filed a pre-compliance chargeback for compensation. From mid April 2023, Visa will enforce the Visa Compelling Evidence 3. The shorthand description is “Card Recovery Bulletin. 4: Other Fraud–Card Absent Environment. 1. Transaction was approved by the Issuer knowing that the authentication data failed verification and was not reliable. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. About Visa chargeback reason codes. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback.