tyme bank debit order dispute. In simpler terms, debit order can be described as a facility whereby a company can collect money from its. tyme bank debit order dispute

 
 In simpler terms, debit order can be described as a facility whereby a company can collect money from itstyme bank debit order dispute  Choose your account

A list of debit orders will be displayed. All cases are treated with individual benefits, but debit order disputes over R200 may result in fees to prevent potential abuse, such as the cancellation of legitimate debit orders, the bank said. Step 1: Open your Capitec Mobile Banking app. 3 debit orders; 1 debit order dispute; 1 emailed statement;. Only if this course of action has proved to be unsuccessful, may you approach your bank to dispute the debit order. Select the transaction whose money you want to reverse from your transaction history. on the 26 of June 2021 Tyme Bank debited my 3400. ”. For First-time Check Orders and Check Reorders. Debicheck debit orders can be suspended in the same way as stopping a normal debit order, i. It does not have physical branches, which means you’ll save more and pay a lot less for banking. Tap the file name to install. Today we’re just going to do a short tutorial on how to accept or decline a debit order/Debicheck Mandate on the S. Give the reason why you wish to dispute the. Mar 28, 2019. Cancel your card. We are unable to provide a concrete timeline, but we will update you via email on the status of a SoFi debit card disputed charge within 10 business days. 5% of amount Dispute or stop debit order; card transaction R8; R30 Forex mark-up on card transactions (ZAR currency; foreign currency) 0%; 1%A DebiCheck debit order is a new debit order electronically confirmed by the consumer, with their bank or service provider, on a once-off basis, at the start of a new contract that has been signed up with a company. Tyme Bank USSD code is a convenient and secure way to access banking services using your mobile phone. Click Bank confirmation letter. Run debit orders; Manage your beneficiaries; Manage profile information and settings; Buy prepaid electricity, airtime, data and SMS bundles; Get 12-months’ bank statements, proof of payments, proof of account and tax certificates If you think you’ve lost your Visa debit card you can deactivate it, and reactivate it when you find it againGoTyme Bank is a partnership between the Gokongwei Group in the Philippines and Tyme, South Africa's first-ever digital bank. An Honest Review of GoTyme Bank, the Newest Digital App in PH. Ideally the dispute must be logged with the bank within 40 days of the transaction. 00 per card. In February, the Bank announced its participation in a. Monthly service fee. Meet TymeX. Using DebiCheck reduces the risk of an incorrect or fraudulent debit order being collected because the debit order can only be done according to the approved agreement (mandate). If the person you sent money to does not redeem the money within 7 days, the money will be reversed into your account at midnight on the 7th day (one week) after the transaction. Select the transaction whose money you want to reverse from your transaction history. Did you see a suspicious debit order go through? Want to be able to reverse the transaction in a few easy steps? In this video we’ll show you how to reverse. 7 May 2023. How do I contact TymeBank? You can call our customer contact centre team on 0860 999 119 or email us at service. S. However, over weekends, public holidays and on working days after hours, the transaction limit is set at R250 000. co. Debit order disputes (when a scheduled debit order is unable to be processed due to a lack of funds in your bank account) carry penalties and bank fees that are completely avoidable. Tshegofatso Mdluli. In order to dispute a chargeback and ultimately win, a merchant needs to participate in a series of defined steps created by the card associations with the issuing and acquiring banks, who act as mediators between the customer and the merchant. By Abbey Bamford October 26, 2022 2:29 pm. From the options listed, select transact. The issuer will also claw back the disputed amount from the acquirer. TymeBank will have a list of all DebiCheck debit orders against your account. There's no need for you to deal with unnecessary paperwork or go into a branch, you can do it via the Banking App, Online Banking and. Thank you 6 Step 6 Once you are ready to accept the debit order, select Approve. the bank that issued the credit or debit card used for the purchase). This agreement can be written, electronic or recorded voice approval and gives the third party permission to deduct money from your account. GoTyme Bank debit card. Why stop an African Bank debit order. Tap “View Details. Choose a reason for the dispute. Usually, you just have to verify your personal information with the bank in order for them to activate the card. Which means they are often paying 10-20% per. To access your TymeBank account online, you need to follow the steps below: Go to the TymeBank website: The first step is to visit the TymeBank website at Click on. A new screen will appear. Dispute fees: Dispute or stop debit order: R8. According to a statement issued by the bank on Friday, customers have been using the FNB App and online banking, among other channels to dispute unauthorised debits by Procall and Mzansi between. If the transaction has already been posted to your Varo Bank Debit Card, we can file the dispute when you contact us. R60 of your request to stop debit order stays over 40 days. On the home screen, tap “Disputes. Smart shopper rewards, good interest rates on savings, cost effective credit card, more tyme is really useful, as are there new pos solutions and the sole trader business account too. 00 overall. . an unsuccessful debit order dispute carries a. " In this context, the word dispute. by Tyme Bank. Read the Important Information and tap Next. "From an efficiency perspective, this is not good for the system, neither is the fact that there are fraudulent or illegal deductions included in this number. Bitventure’s DebiCheck process is the smart way to let. Our transaction mix included the following items: 5 payments; 2 cash deposits of R1,000 at point-of-sale; 3 cash withdrawals of R500 at point-of-sale; 3 prepaid airtime purchases; 1 instant payment of R1,000; 3 debit orders; 1. Eskom Hld SOC Ltd. 17-06-2022 10:46. DebiCheck has been endorsed by the South African Reserve Bank and the Payment. address, a unique U. View your EveryDay account balances. Select the particular debit you want to reverse. You can dispute a pre-authorized withdrawal if: 1. Give your new bank the appropriate information so that it can transfer debit orders, arrange new stop orders and, if relevant, load your. Once the customer has approved the mandate, the debit order may be collected from the customer’s account. 00: Here is how Bank Zero’s features,. If the transaction has already been posted to your Varo Bank Debit Card, we can file the dispute when you contact us. My eBillz is the quickest way of paying Dstv account. TymeBank is South Africa’s first digital bank is the fastest. Tyme Bank Limited registration number is 2015/231510/06. Enter your remote pin. Here's what you need to do. 1) Debit 1 2) Debit 2 3) Debit 3 8 Step 8 Debit order will be accepted and a Thank you screen will appear. If your bank objects, you may have recourse with the OBS. Enter your PIN. In simpler terms, debit order can be described as a facility whereby a company can collect money from its. We would like to show you a description here but the site won’t allow us. Client signs up for the DebiCheck debit order. Through this process, the payer would usually go directly to their bank to dispute a debit order, resulting in a possible suspension of future collections. No paperwork. No stress. Yes, that is correct. The TYME BANK UNIVERSAL BRANCH CODE allows TymeBank subscribers to receive money from all over the world. #1,541. Accept the verification request sent to your phone. Determine the bank charge. We will have the electronic confirmation of your authorisation for each DebiCheck debit order mandate. How do I reverse money sent to the wrong person on Capitec? Dispute it the easy way without going to your branch. Everything starts online, but it also comes with a physical card you can use to transact in the real world. In order to start a chargeback, you should contact your bank or credit card provider immediately. debit order for the first six months. If paying from a non-PNC deposit account, have your account number and routing number available. 2. an electronic transaction to make a transfer from a client’s. The process of authenticating a DebiCheck debit order consists of 3 steps: 1. It’s just the way we do business. However, in most instances, Visa allows cardholders up to 120 days to file disputes. Your repayment terms are 90% of funds collected, released on day. It gives you control and peace of mind as all of your debit orders require you to verify them. TymeBank EveryDay Business Account is a tailored business account for small business owners. Logon to Absa Online Banking. Debit orders, incoming payments, insurance. Method 2. DebiCheck is the name for the new secure, digital debit order service. 1 Send Money with Zelle® is available for most personal checking and money market accounts. arrow_forward. TYME – an acronym for “Take Your Money Everywhere” – was the name of a $1 million interbank Wisconsin ATM network organized in 1975 by First Wisconsin National Bank, Marshall & Ilsley. FNB Aspire account fees. If you dispute a valid debit order, it could cause one or more of the below:You will receive immediate reversal on an unauthorised debit order if you dispute it within 40 days of the transaction. Picture: TymeBank. . Facebook. Our transaction mix included the following items: 5 payments; 2 cash deposits of R1,000 at point-of-sale; 3 cash withdrawals of R500 at point-of-sale; 3 prepaid airtime purchases; 1 instant payment of R1,000; 3 debit orders; 1. Our bank builders embrace a test-and-learn culture and approach the business with a scientific mindset to make the right. DebiCheck is a new way in which the consumer can control how certain debit order collections are made from their bank account. Closewindow. Log In. Customers are struggling while they have funds i have been calling and emailing no help yet and Capitec already removed stop it was fast then Tymebank will take more time i don't understand why while they know we can't even. FNB has identified a new debit order scam by parties known as Procall and Mzansi. Choose Debit Orders. To cancel a debit. 3. Factors that affect TymeBank transfer time include incorrect details, banking hours, and recipient bank processing time. This means that your bank will now have a record of all DebiCheck debit orders and will be able to verify the information before the debit order is processed to your account. Prices are out of bundle, or on a pay as you. 2%), is focused on banking the unbanked and under serviced in South Africa. R10. 00 monthly account fee. Log in with your Nedbank ID, app PIN or fingerprint. Contact Us. The 17 transaction profile includes POS withdrawals, limited ATM withdrawals, prepaid purchases, internet payments (EFTs) and debit orders. No problem. This can be done at a branch or through the call centre on 0860 123 000. One reason "Good Things Are Happening At SRP" is because we have applied the “people helping people” philosophy of credit unions. Reply 6 to pay MyBills. For instance, tabulated below is a summary of the First National Bank transaction charges for the. Banks Burglar bars and gates Business loans Buying a car Car dealerships Car insurance Cellphone contracts Cheap flights Couriers Dentists Fast food Flights Home insurance Home loans Internet service providers Life Insurance Medical aid Moving Companies Online Shopping Panelbeaters Personal loans Renting a. First and foremost, says Hechter, there are debit orders that are processed through consumers’ bank accounts without the explicit consent. You don’t know the difference between chargebacks and refunds. This card beats every debit card in its category when it comes to saving on bank charges. Ask the bank to issue you a new card, and make sure that you use a different PIN for the new card. Click View. Step 5: Choose a debit order from the history menu. Watch it grow with your money across as many as 10 different GoalSave accounts. Find your dispute ticket by choosing between the “Open” and “Closed” tabs. Run debit orders; Manage your beneficiaries; Manage profile information and settings; Buy prepaid electricity, airtime, data and SMS bundles; Get 12-months’ bank statements, proof of payments, proof of account and tax certificates If you think you’ve lost your Visa debit card you can deactivate it, and reactivate it when you find it againGoTyme Bank is a partnership between the Gokongwei Group in the Philippines and Tyme, South Africa's first-ever digital bank. In simple terms, a payment dispute is simply a disagreement between a cardholder and a merchant about a charge. Cash withdrawal – Point of Sale. Select the voucher to be redeemed, enter the PIN for it and collect the cash. Visit a. Watch my Tyme Bank review make sure Compuscan can log your dispute, please make sure you have the following before contacting Compuscan: a copy of your ID. Our branch code is 678910. Debit order collections (bank) Scenario: You as the User collect R100,000 per month. How to cancel a debit order on African Bank. You may occasionally see someone refer to a merchant "disputing a chargeback. Everything starts online, but it also comes with a physical card you can use to transact in the real world. From the options listed, select transact. A temporary limit of up to R10 000 can be set for up to 3 days; A daily limit of up to R50 000 for card machine purchases . You’ll need to wait for the debit card transaction to post before you can dispute it online. TymeX shapes how we purposefully design our banks for markets undergoing rapid transformation, with a common banking platform for multiple countries. Enter and submit it. . The 2019 Financial Inclusion Survey revealed that 70% of Filipinos (51. by calling our Customer Service Centre on 0860 999 119. However, if a debit order is disputed post-40 days, the bank is required to request a mandate from the service provider, which adds another 40 days before a reversal is possible. Log In. orders immediately. 3. Currently, banks do not have record of your debit orders and. Everyone. Your Nedbank debit orders usually go through on the same day you receive your salary. R8 per R1,000. Immediate payments reflect in the recipient's account within seconds, while scheduled payments take up to two business days. Manage your beneficiaries. Consumer Credit Card: Pay over the phone with Voice Banking by calling 1-800-282-7541. Reply 1 to pay bill. You can't reverse DebiCheck debit orders that match the information on the register we have. What are the different types of bank fees? ATM withdrawal fees. Easily pay your accounts. By TymeBank - 12 July, 2022. A DebiCheck debit order is confirmed electronically, and the digital debit order record (called a “mandate”) is then stored securely. Make multiple phone calls. - DebiCheck debit orders. . DebiCheck debit order collections are electronically authenticated by customers on a once-off basis. By doing so, the card will be declined if the thief continues to try and use it. Cellphone Banking. a new way to protect me from. Free. ☒ Tyme Bank Limited ☒ Tyme Bank Holdings Limited ☒ Company Directors ☒ Permanent employees ☒ Fixed-term employees ☒ Suppliers (contractors) Date Version Approval / Change Description 21 June 2017 1 Executive Committee approval 28 June 2018 2 Board approval 11 September 2019 3 Content update 12 February 2021 4Call us on 086 137 3257. Bank statements are sent to the account holder for free and can be requested at any time online. Debit orders on the other banks’ accounts are free. The ‘Transactions’ screen allows you to describe the issue you have with the transaction. DebiCheck is the name for the new secure, digital debit order service. If the transactions were unauthorized, we will cancel your debit card and send you a new one in order to prevent. A daily limit of up to R5 000 per day for cash withdrawals . This is so that you can confirm the details of the debit order with your bank before it can be processed to your account. Debit order disputes come about as a result of either the user or consumer. 00: Branch: 10. 00: Immediate payment to other bank (app/Internet/card) 7. For more detailed information, check out Standard Bank’s self-service page to manage all your accounts. How to dispute a debit order Choose Transact. DebiCheck is a new way in which the consumer can control how certain debit order collections are made from their bank account. Same happened to me at another major SA bank, R99 debit orders by company called. TymeBank adapts for growing client base. TymeBank. "Cardholders have 120 days to dispute a Visa transaction through their issuer, starting on the transaction date. Initiating or migrating a debit order mandate through our bulk upload system, automated system or debit order API integration. These are some of the most common bank fees at financial institutions that may occur if you don't maintain. However, TymeBank stands out as notably more affordable than its competitors. 7. R10 Fee. · 7 Dec 2020. If you have an unauthorised debit order for an amount greater than R200 and would like to dispute it, you can call 087 575 9404 or visit your nearest branch for assistance. Here’s just some of the features you can look f…3. How long do I have to reverse a debit order at Capitec? You can reverse an EFT debit order immediately if you dispute it in 40 days. DebiCheck is a type of debit order that requires you to confirm your debit order with your bank when entering into a contract with a service or credit provider. A stop payment order is issued by the account holder and can only be enacted if the check or payment has not already been processed by the recipient. Postal Inspection Service at 877-876-2455 to report the fraud. Call your bank with your debit card and personal details on hand. Go Shop and earn rewards points wherever. Enter a four-digit code (keep this code private, as it will be used to. When a customer decides to take out a new contract or buy goods on credit, the customer’s mandate will be registered with their bank. Enter your reference for the payment. I’ve seen the video, continue to the site. · 12 Nov 2018. a signed power of attorney if a third party is involved. Select the account from which the money was debited (keep in mind that debit order reversals can only be made from a current or savings account). Whilst the debit order will not be processed on your account, it is still your responsibility to contact your service provider to arrange for the cancellation of the debit order. e login -> subscribe -> pay. There is an upside to this too though. R10 Fee. za. 9 You will only be required to approve a DebiCheck debit order once unless there is a change to the details of the debit order mandate, in which case, you will be required to approve the amended DebiCheck debit order mandate. Digital bank, TymeBank has soft launched in South Africa, marking the first new bank in the country since 1999, and the first digital-only bank to launch in the country ever. In order to start a chargeback, you should contact your bank or credit card provider immediately. DebiCheck is a new authorisation process implemented by all South African banks to reduce fraudulent debit order activity. He said the total disputes at an inter-bank level is currently around 0. Twitter. Digital bank, TymeBank has soft launched in South Africa, marking the first new bank in the country since 1999, and the first digital-only bank to launch in the. Tap “>” beside the charge to see an accurate timeline view of the disputed transaction. 15 percent to 0. Customer Dispute. 34. How do I cancel. This card beats every debit card in its category when it comes to saving on bank charges. by Tyme Bank. You can then toggle them on or off there. BOX 1. TymeBank is South Africa’s digital bank. 5% for debit orders, close to 200 000 per month; and around 4% to 6% for early debit orders at 600 000 per month. Close. 00 Disputes and Penalties. Once you have agreed to the debit order amount, the financial adviser will do one of the following: Option 1 – Approval completed with bank approved device. He said the total disputes at an inter-bank level is currently around 0. 9K reviews. SARB Annual calendar year limit. 4 percent, according to the latest data available from the Payments Association. e. 5% for debit orders, close to 200 000 per month; and around 4% to 6% for early debit orders at 600 000 per month. A stop payment is the stopping of all future collections to be processed on the account. A chargeback is the potential outcome of a disputed credit or debit card transaction. It’s just the way we do business. Go Shop and earn rewards points wherever. Enjoy one of the best interest savings rates in Msanzi (up to 11%). Not having enough in your account for debit orders. Make purchases with your debit card, and bank from almost anywhere by phone, tablet or computer and more than 15,000 ATMs and more than 4,700. TymeBank will have a list of all DebiCheck debit orders against your account. Can I ask my bank to reverse a. . by contacting your bank directly, alternatively, by logging in on your online banking platform / app and selecting the “suspend Debicheck” or similar option provided on the relevant platform. Very briefly, GoTyme is a digital bank with a corresponding app where you can save, shop, and invest. The process of authenticating a DebiCheck debit order consists of 3 steps: 1. [noun]/* kə • stə • mər • di • spyo͞ot/. Digital banking business models Fully digital retail bank: A traditional banking business model improved by the latest digital technologies to offer a better banking experience at a lower cost. You can check on the status of your dispute by following these steps: Login to your Chime mobile app. Build up your savings with GoalSave. 1. Tyme bank hasn't removed hold on my account I'm Bahle Jennet Masondo and my funds are there,i have a regret in using this bank. The POC revealed that the ratio between the two abuse types was closer to 40:60 – a significant increase123 Go Human - Personal customer service, guaranteed. On the other hand, consumers who dispute debit orders that do have valid mandates have also increased, which has become of significant concern for banks and. Choose the debit order you would like to reverse. a) Platinum Business (R5 million - R60 million p. Log in to your account. Dispute or stop debit order. Debit order is a payment method used by third party companies to provide the bank with payment instructions to recover funds from the account of a paying customer in terms of the authority (mandate) granted to such a third party company. Bank Zero gets new prices for 2024 Fully digital bank Bank Zero has announced its updated fees for 2024. Manage your savings with GoalSave. TymeBank is a digital bank that allows you to earn Smart Shopper points at Pick n Pay. However, TymeBank stands out as notably more affordable than its competitors. If a consumer sends cash, money orders, or similar items to a scammer via the U. Step 2 – The issuing bank reviews the chargeback dispute charge and electronically sends the transaction to the acquiring bank. Registration of DebiCheck mandate. ARC detailed the bank’s progress in a review of its. A: DebiCheck allows you to confirm the debit order information with your bank, at the start of the contract. GoTyme Bank debit card replacement. 40, respectively. 00: Disputed DebiCheck: last 12 months (branch) 50. Inactive account for 6 months or more. Consumer Payments by Mail—Cash, Money Orders, and Similar Items. GoTyme Bank debit card. No bank is perfect and Tymebank is no different. If you need quick cash loans, the MoreTyme credit is a perfect solution for you that will allow you to fast cash. Enjoy one of the best interest savings rates in Mzansi (up to 11%). Select your debit order account and then ‘My Debit Orders. First, you'll need to figure out why you were charged a fee. Mobile Deals. Choose Manage Debit Orders. 2. You forgot about a recurring payment. This fee is applied if you have not used your bank account and transacted with us in 6 months or more. This process occurs strictly between the two banks. | bank account, news, debit card · April 27, 2020 · Shared with Public Follow Something looking strange on your transaction list? We'll help you investigate what it is. unauthorised debit order. Almost everything is free except for withdrawals and debit orders. We would like to show you a description here but the site won’t allow us. The GoalSave account allows account holders to earn interest on savings ranging from 4% to 10%. 00/R1000. Cash withdrawal – Absa-supported ATM. Send multiple email messages. A credit card-related payment dispute occurs when a customer challenges the validity of a payment made to a merchant or bank. That process goes as follows: Stage #1 | Initial Dispute. 9 You will only be required to approve a DebiCheck debit order once unless there is a change to the details of the debit order mandate, in which case, you will be required to approve the amended DebiCheck debit order mandate. . Nov 23, 2015 · Staff Writer. Companies choose whether they want to use DebiCheck or not. Get your FREE Visa debit card on the app, or print one at a GoTyme Bank kiosk near you. E-,1voucher/Blu voucher/OTT voucher,ECT),2 make deposits?individual debit order reversal was at 10:90. 00: 3 debit orders; 1 debit order dispute; 1 emailed statement; Monthly fee; The bank account with the lowest cost was TymeBank Debit, which worked out to R33. A: DebiCheck allows you to confirm the debit order information with your bank, at the start of the contract. We believe in being part of our community and making it better. There, you. · April 27, 2020 · Shared with Public Follow Something looking strange on your transaction list? We'll help you investigate what it is. GoTyme Bank debit card replacement. Cash into your bank account or on a virtual card. Once your salary has been deposited they allow you to make one or two withdrawals of R2000 and then BAM! They block your profile and you no longer exist to Tyme Bank. R4. 00 Normal: R9. Marketplace bank: A banking response to e-commerce and fintech competitors in the form of a one-stop shop for financial services run by a. 00 : Add Money fee: R10. To be sure you will be protected against incorrect or fraudulent debit orders, if you are given the option, then tell the company you are buying the product or service from that you would prefer they used a DebiCheck debit order. Standard Bank - South Africa. In doing so, the bank is obliged to handle the debit order dispute in accordance with the applicable PASA rules. For example: A debtor’s salary is marked as a salary payment and dated for the 25 th of each month. Online banking features. Manage profile information and settings. At TymeBank we believe in financial inclusion and independence, it is underpinned in our culture and is why we continue to innovate for all South Africans. pdf , download pdf reader for windows , 2. Initiating or migrating a debit order mandate through our bulk upload system, automated system or debit order API integration. Free in-app debit card and first physical debit card. As per industry rules the salary is deposited into the debtor’s bank account at. za. 00 Great news! We’ve officially launched #DebiCheck, which means you can now securely confirm debit orders before they’re loaded against your bank account. a proof of residence not older than three months. 78% of customers opened their accounts at a kiosk inside a Pick n Pay or Boxer store while only 22% have done so on the website. Debit order fraud is on the increase in South Africa. Tyme bank - Tyme bank thinks they can decide where my monies should be paid. The policy/account number for each debit order. Report review. Disputing a debit order A customer has the right to instruct his or her bank to reverse a disputed EFT and NAEDO debit order (AEDO only in the case of fraud) if the customer declares in writing. We chose a set of common transactions and assessed how much it would cost to carry them out with each digital bank. You’ll be prompted to select a topic for your disputed transaction on the ‘Report an issue’ screen. We know this is a stressful experience. Business Credit Card: Authorized payers can make a payment with a PNC Agent by. 00: Disputed DebiCheck: last 12 months (SST) 25. Bank Zero is the only bank to charge for its initial card (R79 for collection at Clicks or R139-R179 for delivery). You'll pay a debit order rejection fees (as high as R115 at some banks), and late payment fees and interest will be added to your account. Pay-as-you-use and low or no charges is a real win-win for you and your hard-earned money. 7-PRO220613R and since then it has been downloaded more than 16120 times from our platform. Whilst the debit order will not be processed on your account, it is still your responsibility to contact your service provider to arrange for the cancellation of the debit order. The user will need to send the person sending the money their account number - found on the debit card and the TymeBank branch code - 678910. How do I stop a debit order on TymeBank? How do I switch my debit orders to my TymeBank account? Send a Proof of Bank Account letter or email to the payments department of each company doing the debiting. Tap on the account you want to debit. Deposits are insured by PDIC up to P500,000 per depositor. In simpler terms, debit order can be described as a facility whereby a company can collect money from its. Engaged in the Community. Click View. Earn double Smart Shopper points at Pick n Pay when you SWIPE AND PAY with your TymeBank Debit Card. FNB has just revealed that debit order disputes by its customers have decreased by 40% from pre-festive season levels. A service to these customers, is a service to your public organisation, helping you to focus on what you know best. Alternatively, you can visit your nearest Capitec branch or phone us on 0860 10 20 43. The total amount of savings across.