Virgin Media takes online safety seriously. Step 5 If you believe that a fraudster may have ordered Virgin Media goods or services using your details, or a Virgin Media/Virgin Mobile account has been set up in your name without your permission, then please report the issue to our Customer Care team by calling 150 from your Virgin Mobile phone or 0345 454 1111* from any other phone. My Virgin Media makes managing your account easier with all your information in one place. Click on Manage Web Safe. Social media is another good. Any website unsuitable for children is blocked by default. 1. Your TV pack is now called Full House TV. Subnet prefix length 255. So you can kick back and enjoy yourself, knowing somebody’s got your. Best regards, ad31677On a Windows 10/11 PC: 1. if successful then use that page in future until Virgin Media decide to solve the issues with the new Web Safe page. All Rights ReservedContact the site operator for further help. on 22-02-2023 20:46. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. 8. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Any attempt bounces me back to my account page. Welcome to the community forums. When the mouse is over that option, there should be a URL that shows in the bottom left hand corner of the page. Sign Up # (also hope it's ok if i tagged you)# **# aos# aosedit# but I LOVE SKYE# gifs# jemmasimmuns# mine# skyeedit# skyejems# so i finally get past the blocked websites on my computer and the first thing i do is gif#total trash :-)We would like to show you a description here but the site won’t allow us. Click: Settings. If it’s not a technical issue you need help with then we’re here to support you on. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. For business. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. in/myVM for any blocked sites (There's more information on Websafe and how to change these settings here 👉 Web Safe | Virgin Media Help) and if you can also please check your advanced hub settings 👉 How to set up Virgin Media broadband | Virgin Media Help just so we can rule. We would like to show you a description here but the site won’t allow us. Best VPNs for Virgin Media. . . These tools can be installed across all devices, including mobile phones, computers and consoles. Any help appreciated. Only chat with people you know in the real. We would like to show you a description here but the site won’t allow us. I've been on the phone 5 times for nearly an hour each time. If your Virgin Mobile is connected to your home broadband, you can browse protected. Live from the Manchester Area the IBF World Featherweight Championship is set to be fought between Joe Warrington and Carl Frampton, and you can watch every jab, feint and uppercut live and in HD with Virgin TV. Your previous Web Safe settings will remain active. on 18-01-2023 20:59. Options. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Virgin Media. , S. Internet Matters gives you all the info you need to tackle the big issues. Just bear in mind this would reset everything. Go to My Apps. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. Thanks VM for getting the old websafe interface back. Build the ideal Virgin Media package for your unique needs. Any help appreciated. be supported by evidence. What’s more, it’s compatible with all. 220. 168. Please look out for the purple envelope. ExpressVPN. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. Bypass Child Safe & Virus Safe. Could I request for some intervention from any of the admin to. If you changed the computer's network settings to use any Public DNS does that re-gain access. If it does then post back here to have issue flagged to the forum team. These forums offer no public accessible solutions to the numerous threads I have seen with this issue, with direct messages seemingly preferred by Virgin Media staff. If your Virgin Mobile is connected to your home broadband, you can browse protected. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. 159. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. 168. 296. Not sure what I am doing wrong. The Websafe is based on DNS at our end but a customer can override those settings by manually setting DNS to be google for example (8. We give all our customers a complete, market leading security package called Virgin Media Security, free of charge. I’m losing the will to live. bibise25 Posts: 40 Forumite. websafe page unable to load. Web Safe is not implemented on the router - it's in place upstream in the Virgin Media network. Manage Your Account. If your Virgin Media Hub is in modem mode then make sure your third-party router is configured to use Virgin Media's DNS at 194. I've accessed websafe before but now when I select 'manage websafe settings ' it reverts me back to the service status screen. Simply press your Home button, select On Demand, and then Movies . Take a look at the pull-out tab on the side of the Hub 3. Reply. Keep your kids safe online. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for example Setup. Otherwise check the device on which you ran the test to confirm DNS. This lets you manually addTo help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. 4. It'll help to protect any device that's connected to. Find out more. So you won't have to worry about running out of space to store all your favourite TV. Hey Jonno127689, thank you for reaching out and a warm welcome to the community I am sorry you can't change the web. For the home. on 18-10-2022 19:33. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. Use the Search function to take the hassle out of hunting for a particular show or film. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Select your channel and press or to scroll back through the history of shows. As Virgin Media customers, you may have the right to apply to the High Court to vary or discharge the Court Orders below if you are affected by the blocks which have been imposed. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Ive tried turning it off and on again. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. If it’s not a technical issue you need help with then we’re here to support you on. Keep your kids safe online with Internet Matters. Thanks VM for getting the old websafe interface back. Virgin Phone Switchover. Sign Up # (also hope it's ok if i tagged you)# **# aos# aosedit# but I LOVE SKYE# gifs# jemmasimmuns# mine# skyeedit# skyejems# so i finally get past the blocked websites on my computer and the first thing i do is gif#total trash :-)FYI: default settings is for Web Safe to block access to VPN sites. 168. in/myVM . 162. 220. Sign in Not signed up yet? Register for My Virgin Media here. com and we’ll look into them. This is a fast and very easy trick that can work even if you're not a Virgi. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Get it for your Android device. Virgin TV Box Sets have arrived, bringing you critically-acclaimed dramas and documentaries, comedy and reality shows. If you get the you know what of who I think you do it doesn't need a VPN . Hi, I've noticed the VM web safe is not working properly. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Broadband and phone deals; Broadband only deals; Broadband and TV deals; Fibre broadband deals; Help. 01-10-2018 08:00. See. The. If any of his devices connect to the Virgin Media internet box, either wired or wireless, he can visit the wwe. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. Virgin Media Web Safe Step by step guide 9 Then you can select ‘Websites’. Connect to the router with a LAN cable. Virgin Media - Your TV Box. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. Shows available as Catch Up TV are indicated with this symbol: Step 3. All Rights ReservedHow to access advanced settings. Home Phone. If you express your Web Safe preference a VM Team member will pick this up and attempt to correct the situation on the back end systems. 0 (or Super Hub 3) shares the same vertical form factor as its predecessors but adopts a more industrial, harsher, utilitarian design. Open a new account or log in to your virgin Media account using your email address and password. Posted: Fri Aug 22, 2014 11:22 am. Every single Virgin Media (broadband connection comes with two things: Web Safe, and F-Secure SAFE. A similar issue raised here, Re: Websafe not blocking apps on iPhone and iPad e. Virgin Mobile. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. I censored my connection information but you can follow these guidelines easily in min. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. 8. 10. Regards. The M125 package sits at the low end of Virgin Media’s broadband range, which offers package options between 54Mbps and the ultrafast 1Gbps. Child Safe helps block sites that are unsuitable for children on their home network, and. or for free, use the software recommended in post #6. 3 weeks ago. That’s where your Virgin TV box comes in: a seriously clever bit of kit built to help you search, save and stream the TV you love. Activate Web Safe. MORE INFO »This includes name, home address, email address, phone and mobile numbers, bank details, PIN numbers, passwords, school name, photos or anything else that might help identify your child in the real world. Manage Your Account. And we don’t mean wrapping them in bubble wrap. Take us with you in four easy steps. We would like to show you a description here but the site won’t allow us. com. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Options. 6 - 6. Options. If you changed the computer's network settings to use any Public DNS does that re-gain access. Joining in. I censored my connection information but you can follow these guidelines easily in min. If you suddenly discovered that your IPTV service no longer works, chances are that Premier League matches are airing. Reply. Gateway 192. Account - Cable. 222 and 208. Malware can also record or steal information like bank details or account logins. Options. . To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. That’s where your Virgin TV box comes in: a seriously clever bit of kit built to help you search, save and stream the TV you love. I have the hub 3 in modem mode using a TP Link router for better wi fi. Virgin Media customers can get unlimited online protection. Go to My Apps. I have been trying to turn on child safe for the last few weeks, but just get the message. 12 month or 30-day rolling contracts. 2. Look out for the envelope in the top right-hand corner. That is very good since the country is not a member of any signal intelligence alliances. on 01-02-2023 14:12. I'm very sorry to hear about the issues you're having with this. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. Any website unsuitable for children is blocked by default. £8p/m extra or included with Gig1 or Volt. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. Manage your broadband, TV, home phone and mobile accounts in one place. SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. It’ll automatically detect and remove viruses, malware, ransomware and spyware. 168. 48 (its actual IP Address is 85. Expand the Email option. When I got the Manage Websafe Settings I get the virgin - 5135652 - 2We would like to show you a description here but the site won’t allow us. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Access your bills, diagnose faults and manage your package. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Could I request for some intervention from any of the admin to. It used to work fine. Tested it out today via a simple Google search. Once logged in you will see 2 filters; Virus Safe and Child Safe. 8. Trying to log in and access My Virgin Media and after authentication I am left stuck on a loading page with the loading animation looping endlessly. Blocking techniques vary from one Internet service provider (ISP) to another with some sites or specific URLs blocked by some ISPs and not others. 8. Virgin Fibre Areas only. Click: My Apps. 67. Sorry to hear you're having issues customising your online security. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. . _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. It only appears when using Microsoft Edge as the browser. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. If any issue occurs, you can try disabling the Virgin Media Websafe Settings (Child safe mode off) and try again. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. Also check the dns settings of your vpn while you're there. 220. My Virgin Media. Websafe is not working for me at all. . Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. From blocking viruses to malicious or inappropriate content, find out how web safe protects here. Options. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Web Safe blocks websites at a network level, so they can't be accessed by any device connected to your router. New to Gfycat? Log in to save GIFs you like, get a customized GIF feed, or follow interesting GIF creators. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsOur 1TB TiVo box has six times the storage of our V+ HD Box, giving you around 500 hours of standard TV or around 100 hours of HD TV. 9. 1/help for specific device where Web Safe is not working. I don't use a VPN (even one incorporated in my browser or anti virus) or VM Childsafe or Websafe. Discover the web for yourself. Being honest helpful and constructive virgin media are the worst company I have ever had to deal with in 30 years of business, put in at least a myriad of customer service rather than just billing teams to rip people off and the most constructive feedback I can offer is either shut the company down or sell on to someone else who cares. Doesn't work in Igconito, Chrome Browser, Edge or Safari. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. "Sorry the changes you made were not saved, please try again". Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. See. This allows you to choose the type of content you can restrict. 1. Accessibility; Help getting started;We would like to show you a description here but the site won’t allow us. Hi, I've seen this problem mentioned so many times but nobody's 'fixes' work. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google One1 REPLY. Learn how you can change Web Safe settings to turn Child Safe off. Customer since 1993. Phone. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. Click on "Network and Sharing Centre", and click on the blue text next to "Connections:" (that's the name of the network interface on your device) 3. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. For several years now, many of the UK's broadband service providers (ISPs) have been filtering and blocking websites. Home Phone. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Trying to enable Web Safe and getting “Sorry the changes were not saved”. Coming at you live on pay per view from the Scottrade Center in St. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. I have been trying to turn on child safe for the last few weeks, but just get the message. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals;. 1. 1/help for specific device where Web Safe is not working. Bills may be paid to Virgin Media Payments Ltd by any of the following methods: most major credit cards or debit cards on-line;Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Options. Regards,Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. Full House and VIP customers with a V6 box but without a 4K TV set can still watch Virgin TV. . Welcome to the community and thanks for taking the time to post your issue on the forums. You don’t need to be a web wizard to know how to take care of your kids online. Switch on Child Safe. on 10-02-2023 18:14 Hi all. 17 October 2022. Changing network settings to use any Public DNS should re-gain full access for the device. Any attempt bounces me back to my account page. 8. Jim__d. Please enter your email. Just bear in mind this would reset everything. Hello, I am having this problem too. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. Phone. I am going to drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a. 0. Step 2 If you believe that this could have happened through them gaining access to your Virgin Media account, please also follow the steps on My Virgin Media account has been hacked. Learn more Have I he. Jim__d. I've phoned Virgin multiple times, gotten a new hub but nothings worked. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. . These changes affect all Virgin Media email addresses ending in the following: @virginmedia. Thanks to a 2013 agreement, TalkTalk, BT, Sky and Virgin Media all now offer parental control software within their broadband services. Some of your increase may therefore happen at the end of your promotional offer. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Available on: Windows Mac Android iOS. ' The child safe settings are on and correctly configured. run the Standard test and confirm the. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. . Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings!. Accessibility; Help getting started;Thanks for coming back to us NetWizard, So I can take a look at your account and make sue the web safe has been switched off correctly from our end, I will pop you over a private message. We'll go over how to set up the filter, what. 0345 6000 789 * from your child’s phone to turn on parental controls. Once logged in you will see 2 filters; Virus Safe and Child Safe. Learn how you can change Web Safe settings to turn Child Safe off. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. 168. 168. At least 30Mbps download speeds in every room or £100 one-off credit. Open a Web browser (e. We would like to show you a description here but the site won’t allow us. First, you need to connect the eero to the Ethernet port of the hub and follow the instructions in the eero app. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Click: My Apps. Gateway 192. 220. . Best regards, ad316772. If you would like the Web Safe settings changed, let us know as this can be a work around for now. Live from the Staples Center, Los Angeles on Saturday 1st December, champion Deontay Wilder goes up against undefeated challenger Tyson Fury as they fight for the WBC World Heavyweight title. Select the SPAM setting you’d like to use: Reject All Spam messages. 168. For parents everywhere, staying informed about the ins and outs of using the web in today’s increasingly connected world has never been more important. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Not sure what I am doing wrong. Welcome to Virgin Media’s help and support page. Virgin Media; My Virgin Media; Shop;. 168. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. loginBlock pornography, nudity websites - Virgin MediaVirgin Media. One legend. The first is categories. You can make a claim online. Hi there Paulhank, Thanks for your post and welcome to the community. The only gripe is that I cannot reliably get to the "old" websafe setup page - sometimes I get the new (broken) version. What to do if Virgin Media Web Safe isn't working. Welcome to the community forums. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. 67. Try computers with Cisco’s OpenDNS using 208. 0. Hi Chris1954, Thank you for reaching out to us in our community and welcome, sorry to hear you are facing issues trying to change your Web-safe settings, have you tried clearing all cookies and cache then trying again? Regards. 222. It will not block any websites and any changes I make to my settings (selecting categories, adding websites) are not being saved. 1 or whatever else you like. We would like to show you a description here but the site won’t allow us. We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain. Kishinev93. Thank you for reaching out to us in our community and welcome, we are aware of an issue with Web safe and customers being unable to activate or deactivate, we are working on this and aim to get this resolved ASAP, apologies again for any inconvenience caused. Preferred DNS 192. Help with Volt. Any website unsuitable for children is blocked by default. 0 you will need to use 192. We would like to show you a description here but the site won’t allow us. Users. 29 minutes ago. com. 168. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. org. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Includes a 30-day money-back guarantee so you can try it risk-free. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Click on Disable Channel Optimization and then on Apply changes. Just to confirm, are you making these changes to your Virgin Media websafe via the online account, or through a browser or 3rd party security software? Here to help 🙂. For more tips on how to keep your kids safe online, visit Internet Matters. 168. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. . Get NordVPN - the #1 VPN for Virgin Media. @ntlworld. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. . Discover the web for yourself. 222 and 208. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender.