So our coaxial cable snagged on some furniture and seems to have pulled some bits off the wall socket. Hi. I recently moved to the house and ordered Virgin media broadband, I received the self-install kit today but I don't have a wall socket to plug the modem. We do not have an internal VM box to plug the round ended cable into. Threatened "Do this within 12 hours. However, I do not have any of the specified wall sockets available. 2 1. many thanks. Kit arrived today…no wall box so unable to install. There is an external brown box and two cables that come through the wall from it, but no way to connect them to the router. Give the pre-install team a call on 0800 052 1734 as you will need a manned install to reinstate the isolated outlet. A Ti-Vo was installed in one of the upstairs bedrooms. Focus on connecting the VM Hub to the wall socket & getting it working for W-Fi and direct connected laptops. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. Virgin Media; My Virgin Media; Shop;. I have tried to contact vm but I don’t have a landline number so they w. When ordered it didn't say anything about needing a VM wall socket. Reply. If by old box you just mean a wall socket for plugging equipment into, it would be best to leave it in place in case you ever take Virgin Media services in future. The wall socket is - 5109379. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. Absolutely not. Crypto Plug the cables into the Hub. There's an openreach BT white box in the wall and there's 2 black cables next to it coming from outside next. correctly to the Virgin Media wall socket, please follow these instructions to get set up. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. I have had my telephone disconnected from my socket for quite a while as we were getting constant scam calls. 04kg, it will easily fit under – or even alongside – any TV. 0. Don’t plug the power cable into a plug socket yet. . If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Virgin Media; My Virgin Media; Shop;. Just had the Hub 3 delivered for Quickstart. cable from wall. We installed our router etc ourselves. You can also check for a loose cable as not all properties have a socket. I am just upgrading to gig1 and I would really like a whole refresh of my old coaxial wall cables and especially the wall socket that has been in my house for almost 20 years. The cable on the right looks like is for a Freeview TV antenna. All I am aware of terminate the fibre inside your house though. nothing to do with the outside boxs. . Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. Hi All I’m new here. Panting like a fiend. 0 Kudos. I don't have a virgin media wall socket and this is stressing me out. Kath_F. Tried ringing the number from my mobile - rings out, so the line is fine, it’s just the connection in the home. Thanks for posting, welcome both to the community and also Virgin Media. In advance of your broadband service switching over, Virgin Media will send you a new Virgin Media Hub through the post. Is installing a newer hub, an old hub, phone broadband & TV, we have you covered. Inside is 3GB RAM and a Mediatek OctaCore, while on the rear is an HDMI 2. Please help. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. I've tried also plugging the phone into the hub, but the router settings say "telephony disabled" and there is again no phone line at all. Connecting Hub 3 To Extensions Virgin Media Community 4797660. It is easier to decorate without wires and boxes so I would like to hear your expe. (only broadband no TV,no phone) there are total of 3 cables: -the broadband cable that connects to the Virgin Hub 3. catia v6 user guide 2020-10-25 4/11 catia v6 user guide support dyson v6 cordless stick vacuum sv06 dyson Sep 01 2023Installing and configuring your kitMotorola MoCA 2. . Stay safe online. We would like to show you a description here but the site won’t allow us. Manage Your Account. I am so sorry to hear that you seem to be missing a wall socket in the home. If you are in a standalone property (not communal flats/apartments) there should be a brown or grey box on the front wall. Answered! Go to Answer. We recently received our router and cables. This is very easy to do and will only take a couple of minutes. 29-12-2022 20:58 - edited 29-12-2022 21:00. The only problem is that the Virgin engineer kindly pushed the cable through a hole he drilled into the wall so it doesn't look very pretty. VM will usually only supply a Quickstart to a property that had VM previously. I’ve come to. Can you arrange an engineer to help me out on this step? novirginmediawallsocket Do I need Virgin to move the socket, or can I, or an electrician do it? So, I want to reposition my TV and set-top box, and don't want to run an extension cable. Simply instruct the engineer who comes to install your equipment that you'd like an access point in your lounge. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. Find great deals and sell your items for free. It has two outputs on the left of the wall box. Two virgin media wall sockets, only one required in QuickStart, set up and connections yesterday; Moving a socket in. Tip Set up all of your kit within 12 hours to avoid any delay and get the services you haveI'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. This is a little untidy for my likeing. As bertles says it looks like a Satellite TV outlet that's been installed during decoration/the original build given it's unbranded, and recessed. cheshire_man. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. Hi Vera, Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to see you were unable to set up your services due to having no internal connection, I was able to locate you on our system with the details we have for you and can see a technician has now been and set things up. One of them was Telewest. £12. Any extension that you create after the main socket is your responsibility. Occasionally only a very short stub of wire is left behind often hidden. On our system, we would have had it listed as serviceable which. . Then, now, I feel sad my broadband not working yet because of that. Account - Cable. The phone number doesn't connect you. 1. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. We would like to show you a description here but the site won’t allow us. I'm sorry to hear your wall socket is getting in the way. Hi, Same problem here. Account - Cable. No Virgin Media Wall Socket on 13-04-2022 14:08. Stay safe online. Eric714. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. Hello, i registered VM broadband and scheduled to delivery on 1st September. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. The wall box may be branded with the logos of an old cable TV company (not VM). 0 Kudos. 1. I've tried all the things anyone will suggest about different phone, checking it's plugged in etc. It is actually a VM box but a very old one, even though it was still in use just over a month ago. In response to Jonny-M. We would like to show you a description here but the site won’t allow us. New and used Socket Sets for sale in Victoria, British Columbia on Facebook Marketplace. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. How can I upgrade the wall socket, cables and even the splitter I have connected to the tivo box and the modem. So I can't do anything about price hikes. I have only got one rectangular shaped white socket (Shown as below) but it seems old. Unscrew the connector from the wall box. The box does however have a hole in the bottom, through which i could see some. on 08-01-2023 20:46. Old blue yonder. 3 weeks ago. You can’t fit the Virgin Media wall socket yourself, but after receiving your equipment, you can ask the Virgin Media technician to fit the wall socket for you. add to list Tags Virgin Media Box Wall Mount (Side) UK , , Download: free Website: Thingiverse. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. Re: I need a Virgin Media Wall Socket. However, since theres no virgin media socket is it possible if someone who works at v. • Scroll to the HDMI port you connected the cable to. I’ve also just noticed that I - 5239586. We tried plugging the other cable (Ethernet?) into a wall socket but the router didn’t work. If I ever want to switch to Virgin Media in the future for Internet and TV, what materials do I need so I can prepare installation around the house?Alessandro Volta. There is an access panel in the ceiling for pipes and cables. • For the best connection, connect your phone directly into the main Virgin Media wall socket – and check you’re not using an extension cable. on 27-10-2022 09:24. I don’t it is fibre cable. So you can either unscrew this one & push on the connector provided in the Quick Start pack. Apply a gentle force to begin with, turning anti-clockwise. No Virgin media wall socket. I was never asked if I had a wall box. Security matters. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. The "two cables" sound very like a Sky dish install. No photo attached. @tiger_1310 wrote: Having a mare with Virgin Media. When Virgin Media (cable) was installed over 8 years ago, a box was put on the wall outside my front door - a long piece of white cable was run through the wall and fixed around the door frame and wall in the hallway. VM BB TV Landline. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. . I've just moved into a property and I'm trying to set up my Virgin Fibre broadband and TV package. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. I’ve asked the old tenants and turns out they were advised not to use the VM wall socket so they have used another socket, located. A Virgin Media wall socket is specifically designed to support the company’s broadband and cable TV services, while a regular telephone socket is used to connect a telephone to the telephone line. socket. We also don’t have an Ethernet point only an old BT outreach 5C box. May 29, 2007. Reply. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. It’s important you talk to your provider about how the service will work for you. Tudor. Very poor advice. A wall box may be branded with the logos of an old cable TV company (not VM). Designed to remove and install dual wheels on. your old TV kit We will start with step-by-step instructions on uninstalling your old kit. on 30-09-2022 14:24. If you don't have the cabling then call the pre-installs team on 0800 052 1734. Location. This includes: The Stream box. In response to Llfamily. You need to call your telephone provider if you want to alter any of the wiring or move the main socket. Now none of my internal phone. . My options are . cable from wall. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. in Networking and WiFi Sunday; Wall Socket Installation in QuickStart, set up and connections 3 weeks ago; need engineer to install new virgin media wall socket in QuickStart, set up and connections 3 weeks ago; Virgin Media wall socket set up in QuickStart, set up and. Is it necessary to plug the cable to socket for having wifi, if so what can I. Get the Hub ready by connecting the wires. The wall box may be branded with the logos of an old cable TV company (not VM). The. Delivery 7 days a week. If the VM hub and your PC are in different rooms, you would need to get a wi-fi adapter for the PC and connect wirelessly. Thankfully, it's very easy to tell whether your. Browse Virgin Media Virgin Media. Account - Mobile. Dave. I’ve got an old virgin wall socket and my new broadband kit has arrived for self-install. 6. Next, connect the power cable. I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. Options. Virgin Media Quickstart set up. A non-split socket will have the sockets and screws in the middle. Don’t plug the power cable into a plug socket yet. These enter my house via an air brick/vent very close to. Business, Economics, and Finance. Went outside and there appears to be nothing on the other side (maybe removed). Chatter and natter. Prior to getting my contract I checked the wall socket and there was a virgin box on the wall with a socket coming from it. Everything is converted to specialised triple screened coaxial cable. Virgin Media. Browse. So, my downstairs living room has a virgin wall socket, which has been fine and dandy since we moved in. Preparing for Landline changeover to fibre. 2. Nip off one RJ11 plug and pass the cable through the hole in the wall for connection to the NTE5 socket, the remaining RJ11 plugs directly into the Hub. Be aware it may complicate things though if you do come to order cable in the future. I have also checked outside and there is no box either on my property or on my boundary wall. -and 3rd coax cable that runs from the Virgin socket to a power adapter plugged into wall socket. I can only find the TV socket. ” I did not get a silver terminator cap in my packaging to send back. Being connected to the internet is one of the most important modern essentials in 20. You'd not be able to get anything from the Virgin Media feed without signing up to Virgin Media cable and VM providing you with a cable STB with PIN card in it. When your number transfers, your BT socket will go dead. Being connected to the internet is one of the most important modern essentials in 2022,. I’ve just lived into my new house and received my Virgin box. 3 weeks ago. How about using a 10m RJ11 to RJ11 telephone cable. 1. I don't longer work there. It indicates the types of connections used for each area of the house, like the switchboard, outlets, and lights. Could a VM engineer be boo. This new phone cable is then joined (either in the omnibox or through the wall) to the existing telephone socket downstairs. Or if the other end of the white cable is in a more useful. If you are only connecting one piece of equipment, you don't need the splitter (which is marked with an insertion loss of 3. Options. I would like to book engineer maybe to come and install a wall socket or sonehtnt so we can finally use the broadband. @ssueto wrote: I tried it (Telewest socket) but I don't receive any Internet connection. One of them was Telewest. Forum Team 61 Views Message 2 of 2Solved No Virgin Media Wall Socket At Installation Community 4832746. How can I speak to someone about getting one installed. - 5400981. Phone line - 5 mins. Or if the other end of the white cable is in a more useful. I take that means there is not a Virgin Media wall socket or coax cable so it becomes a new install from the street. The thing is that there is no socket in the wall. Don’t plug the power cable into a plug socket yet. No wall socket to connect. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. Does your wall socket look. Reduces the number of required wall sockets. spent a couple of hours on the phone trying to get it resolved! Short story, I had internal phone sockets with old landline which got moved to a landline connected to a new superhub (against my wishes). Look outside for a brown or grey VM box on the wall and trace the cable to the inside. Tudor. Hi. I would suggest the cable is just going down behind the skirting board, someone has very neatly hidden it away - follow the skirting board, and see where it's going to - at the worst, you should be able to see where it's been cut off (if it has). Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Thank you for the tel no. Feb 22, 2022. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. e if you have the 20mbit VM you won't get all the speed though it). You shouldn't remove it as it belongs to Virgin Media but they are hardly likely to come knocking and complain to you about it. Pop the power cable into a nearby plug socket, and turn it on. On the “Disconnecting your Virgin TV box” instructions, step 4 says the following; ”This step is really important. Some install their own poles too. Options. have just received my Quick Start Pack and there is no virgin media wall socket in the house, only a telephone connection. 01-02-2023 10:59 - edited 01-02-2023 11:00. There are a few solutions if you have an Ethernet cable that doesn’t fit into the socket. The box and cables may have been removed by the previous occupiers. He - 5270179. And on the back of the box. Teki Screwfix Select. Or you may be quicker than average! You won’t be involved the whole time. The wall socket has a thick plug bit. When it comes to household wiring, Virgin Media wall socket wiring diagrams provide vital information about the way in which the electrical cabling in your house is arranged. Security matters. unnecessarily. FYI it was push-fit, not screw on, even though the receiving socket on the wall was threaded. How out here. Source: current tech for VM :) P. We've re-kindled our VM TV package and have received the TV360m box and all the gubbins. Sadly, I can't set up because my wall socket does not fit. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. 0. A photo would be helpful if possible. Manage Your Account. 1. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. Indeed, I just took further photos which may help illustrating. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. The wall box may be branded with the logos of an old cable TV company (not VM). They will charge £99 for a relocation. I have had my broadband delivered and i haven't got a wall socket so i can not set up my broadband - 5321911. on 27-10-2022 09:24. Poking up from the ground, directly next to my house, is 1x thick cable and 1xdouble cable. Making The Switch To Virgin Media A Geeky Broadband Story Coolsmartphone. I've had telewest for a few months now, I have broadband and two set top boxes for the TV. It also protects the network from 240 volts being fed to it by faulty TVs in your home. . . Thanks . • Check the connection is tightly connected, it will make a 'click' noise. Back a step. I have already arranged for my broadband to me switched to the new property as vm said its already present in the house but have no wall socket except a very old telecoms. How can I book a technician in QuickStart, set up and connections 10 hours ago; Need wall socket in QuickStart, set up and connections 22 hours ago; not consulted on terminal box location and cable path in QuickStart, set up and connections yesterdayRe: Red banded cable doesn't fit into the wall socket 3 weeks ago thats a very old socket by the looks of it - thats if it is from VM or one of the early providers - you could open it up and post another photo of whats inside - that may help but i would suggest the best course of action is give them a ring and book a tech - its freeI changed over to Sky several months ago now and am currently decorating my sitting room. Locate where the VM master socket is in the home (example master socket as per RHS picture at message #3 below) Faulty Virgin Media wall socket: This is the point where your Virgin Media service enters your home. Explain what needs to be done and book an engineer visit. 6 dB and should ideally have a terminator cap on the unused connection). I got what you mean of the adapter piece, but when I unscrew it, it seems the size of the adapter is not that compatible with the isolator cable. Don’t plug the power cable into a plug socket yet. 2. Account - Cable. I am trying to set up our wifi. Customer since 1993. I’ve seen other folks with similar problems advised to ring Virgin to book an appointment with an engineer, but I can’t get through on. It is causing an issues to my development of the property. Virgin cables must only be provided by isolated sockets provided by Virgin Media. There must have been a previous installation or you would not have been offered a self install. I have the new one as. I was thinking I could just cut the cable at the wall and hook up a nice wall socket. Get the Hub ready by connecting the wires. The cable could be hidden within, or behind, furniture. Hi, I need to get our Virgin Media socket moved slightly so that we can fit a new radiator. I have broadband kit arriving on the 29th Dec, but no Virgin socket. Jan 14, 2022. See where this Helpful Answer was posted. However, there is no Virgin Media Wall socket in my house. ) Get Wall Box moved to under the stairs (not sure if the cable that runs from outside to the current box is modern / works | but that's for the engineer) 2. Consider a wireless connection: If a wall socket installation is impossible, you may want to consider a wireless connection. on 14-09-2022 12:00. The two sockets on the wall on the RHS are telephone sockets. Awful first impressions of Virgin Media. Replacing an actual Virginia Media Central. com and book a technician. Post a photo of the ends of the cables coming out of the wall -mthey may have the correct connector on there Also, on the exterior side of that point where they come in, do the cables run out to a VM brown/grey wall Omnibox? For a tech install call the Pre-installation and delivery team on. Connect the Hub’s power cable with the blue tab. Using another wall socket is crucial, especially if you don’t know what is wrong with the other socket. The wall box may be branded with the logos of an old cable TV company (not VM). But I have no Virgin Media Wall socket in my house. in Networking and WiFi 13-10-2023; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023 What are the socket(s) that you are trying to remove - an extension socket or the VM master socket? If you are removing extension sockets, that should be easily achievable. on 08-01-2023 20:46. 0 Kudos. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. 14,065. Pop the power cable into a nearby plug socket, and turn it on. . There is nothing about a Virgin phone line that makes it impossible. It feels like I need to just obtain a connector to enable the two to fit. My Virgin Media App. I’m also having the same issue I recently received a virgin media starter kit and only have the virgin media Ethernet outlets. All the cabling is the property of Virgin Media and must not be touched. If you have a phone that uses batteries, check they’re inserted correctly, charged – and replace, if necessary. 22/11/12 - 11:50 #6. Past occupiers of your property may have removed. I have just received the Quick Install kit as my property has had VM in the past, but I have no wall socket to connect the isolator cable to. All the wall sockets I can see are for BT. The black twin cable (i believe it's called shotgun) has Satellite Main and Satellite Sub "F" Type connectors going in to my Samsung Smart Hub. There was no plug socket nearby for this to be used, so in the end he had to drill the cable through the wall and plug the router into the wardrobe. The top “capped” one is marked FM & has been disused since cable went digital. on 17-03-2023 15:18. just use a pair of normal side cutters , you can just grip it either side and turn. Virgin Media Wall Socket. VM use quality cable and quality crimped or compression F connectors (Screw on F connectors not allowed). • Using your TV remote push the Input, AV or Source button. Posted 28th Jun 2015. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. Please help. The steps that the Virgin Media engineer needs to do to achieve this are: take the Master socket off the wall and remove the old telephone line cable connected to the back plate (remove the old incoming ‘BT’ type (old virgin media) line) – this is not being used any longer. com. Your number will transfer to the Virgin socket. 26 minutes ago. If you in a property that's recently been added to Virgin Media's network we have another video th. I got my Virgin Media hub yesterday but I do not have a Virgin Media socket. . add to list Tags Virgin Media Box Wall Mount (Side) UK , , Download: free. We would like to show you a description here but the site won’t allow us. This change will affect other devices that rely on a phone line, such as some fire and burglar alarm systems and telecare devices. Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set. He will drill through into the lounge and connect an internal access point to the brown box on the exterior of the building.