updated by: Jay - 02-11-2020. If your Dropbox desktop app is stuck syncing, waiting to sync, or not. 1. But then the sync started again and is now "stuck" on over 2m files, nothing is happening at all. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. 4) Deleted the AppData/Local/Dropbox folder after making a backup copy of that. Using v. 11-15-2018 01:13 PM. The menu bar shows that the app is syncing, but it has been this way for days/ weeks now. but I use a MAC with an operating system Ventura 13. Searching online, there are a lot of similar problems discussed. Click your avatar (profile picture or initials) in the top-right corner. Step 2: Input cmd in the Windows 10’s search bar, right-click Command Prompt and click Run as administrator. 3) Uninstalled Dropbox. 07-16-2021 09:05 PM. Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and whi. Step 1: Click the Dropbox icon in the system tray, go to Settings (gear icon in the notifications panel) and choose Exit Dropbox. I have tried repeatedly to get phone support and to no avail. Since none of the steps outlined in the relevant Help Center article helped, could you try finding which files are still syncing in your Dropbox folder by their syncing icons? If you find the ones with the blue syncing icon on them, you could could try. sudo sysctl -p. 4519 and for a few days now new folders and additions made using the PC aren't syncing properly with dropbox. So, you should adjust Dropbox settings by following the steps below. Also, since you're in a hurry, use selective sync to download only the files you need. I'm using it at my work. Bring your photos, docs, and videos anywhere and keep your files safe. And that did fix that problem. One of our clients is having issues with syncing from the website to app. I'm having an issue where dropbox isn't syncing any of my files because it is waiting to sync one file in particular (see screenshot below). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as. The status icon says "connecting". I checked, and none of the files have inappropriate characters (colon, slash, etc). macbook air M1 2020 - fairly recent. Solved. Status stuck on "Downloading 3 files (1 KB/Sec, 1 Sec) - Dropbox 90. dropbox -prune -o -name . stuck syncing and backing up Labels: Labels: Desktop; Sync and upload; stuck syncing and backing up Medeiroc. Except for the above problem, you could also the similar situation, like Dropbox stuck syncing for days, Dropbox stopped syncing, etc. Restarting Dropbox. But my Internet speed is fast (476 Mbps for downloading and 493 Mbps for uploading). You can try this with both devices, but I'd suggest trying the steps with workstation 2 first. So, if you don't have enough free space, syncing will not complete. If you don't see any progress in the syncing status after a short period of time, please try the above again but instead choose "Fix permissions". but not actually syncing any files I edited. He sent me the instructions below. Solved. Tap on “ Advanced ” in the dialogue box that pops up, and after that, check the “ Apply repairs automatically ” option. Long story short, it's really unstable. I tried this but it doesn't work. , I can't access those settings. I hope this helps, let me know how it goes! Desktop App. Re: Windows app stuck displaying 'Syncing ### files'. Reinstall Dropbox and set up as usual. Right-click the Dropbox icon to select the Quit Dropbox option. 1 (a)), and I am increasingly frustrated that, even after making a file "Available Offline," I also have to download the file through iCloud services. - Since a few months, the desktop app is launching with a lot of errors, sometimes still "launching" after a full hour past booting. . 8. Nothing. The only solution is to quit the application, and reopen it. March. I have set it to never sync. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H on the. Stuck indexing. Please hold while we make sure everything is up to date". So I "left" the beta and reinstalled the previous stable version with the Dropbox folder in my old user account location. Once you delete the cache, check to see if. Make sure the Dropbox desktop application is running. My Dropbox app has been stuck syncing for a number of days with 4000 odd files to go. Log in to dropbox. I know it's neither an issue with file names being too long (as they were syncing perfectly fine on. In addition, Dropbox files won’t open that are showing on other computers, so you need to close all files on other computers to make sure Dropbox file sync works properly. I have installed Dropbox and started using offline and online, Offline folder i am using as share folder for 25 users in domain and folder size is 1tb. According to the new local folder created based on this update, I've got 154. Next, click on your Profile Picture. Here’s what you need to do. Step 1: Click the Dropbox icon in the system tray, go to Settings (gear icon in the notifications panel) and choose Exit Dropbox. I've been having issues with Dropbox for months causing it to get stuck indexing anywhere from 1-80 files. Then, take note of the time and the number of files that are currently syncing—this will be displayed at the bottom of the window that appears. Close OneDrive, reboot your computer once and. Installs & integrations, Syncing & uploads, Managing sync settings, Sync. Everything's running and syncing smoothly again—no more "stuck in indexing" issues. Dropbox should still sync, from the Dropbox desktop application to the web and the other way. Installs & integrations, Syncing & uploads, Managing sync settings, Sync. Payter, the agent working on your case responded back with some added steps, in orde. - Reinstalling the app. Untill I booted some other computer containing new (and old) files that needed to be synced. it was syncing 581 files for days. To see if this is the issue, follow these steps: A. Sometimes, an incorrect Dropbox account. #2. I have upgraded to Monterey 12. 4. Dropbox learn; Contact support; cancel. reinstall dropbox. One of my . Many are now only available through dropbox. You can find more info on how to check the status of syncing and file uploads here. Hello Dropbox Support, One of our clients is having issues with syncing from the website to app. Usually, syncing (uploading changes) takes only about 2 or 3 seconds (a fixed time). Reinstalled the. Hiccups like this can happen sometimes, especially when you have a large database that the desktop app needs to (re)structure on your device. Turn on suggestions. I did the following steps and the snag got released: 1- Quit the Dropbox app. Is your Dropbox not syncing on Windows 10? Take it easy! Try the solutions mentioned in this video and your Dropbox will sync files properly. Next, specific source and destination folder respectively in Synology NAS and Dropbox. The sync bar gets stuck on 'starting', and then a few minutes later dropbox will just shut downThe green ticks and blue syncing circles on files in the Dropbox folder in nautilus are also gone. i notice that if i use old version (114. Hi, I've been using Dropbox for years without issues, but on my new Windows 11 PC, the app is stuck in "Indexing" status - no files are synched, downloaded, or uploaded. I have an installation of Dropbox on Windows 10 whose sync process is consistently freezing after a day or so of runtime. Dropbox stuck syncing for days. Dropbox is stuck on a file I deleted. Example, one folder with over 12,000 files. On both Mac and Windows the desktop app resyncs _all_ files every week or so, and Smart Sync has caused thousands of random files to go to "Online-only" with no user input, causing a plethora of desktop issues for me that I've. I use Smart Sync for a number of folders. I have been a long time Dropbox user and was considering switching to iCloud for everything so that I could get rid of dropbox. In the meantime, I have been getting emails from Dropbox to move to the latest version with deep macOS integration. 1) Right-click the Dropbox icon in the system tray, or menu bar, by the clock. It explains how you can store your files in Dropbox and sync them between your devices. 75 GB total storage. I'm using desktop app version 148. For the last few weeks Dropbox on my MacBook Air M1 has been stuck on indexing and has not synced since the beginning of August . (yet still back to syncing the invisible 5-6 files, just says Syncing. Says syncing 42 files, forever. Sync icons in the Dropbox folder. Maybe I solved the issue giving the rights to everyone to write and read a big folder where the issue was. - Delete and re-add files to dropbox. someone else adds a bunch of files on another machine. Some of the instructions I've followed without any changes in sync status:Way 2. Connected everything. I already posted on the Dropbox Forum about it, but it's been 2 days and I haven't gotten a reply. Certain applications (like firewall, security, or antivirus software) could be causing the Dropbox desktop app to quit or crash. Could you check for any sync issues using the relevant button after you click on your account's picture in the app in your menu bar? Dropbox icon keeps showing: Syncing 10 files !!!, it started when I was trying to delete protected files in a shared folder, I managed to delete all the files, except one, it was stuck in the deleted files, then it was deleted, the Folder owner deleted the folder with its content, i appreciate your help Issues with online only files/folders. Good luck! Will definitely try this later. Today I noticed that nothing was syncing from this computer, and it was still stuck on "downloading 11 files. Locate the file or folder you'd like to check. I've rebooted the bomputer sereval times. 3- Uninstall Dropbox app. Wait a few moments and then repeat the same steps to. Go to solution. , I can't access those settings. Dropbox showed the file as synced, and I shared the link with him, but it never uploaded. . I completed that, but still get the same problem. But nothing at all shows up in my "sync queue"—it just says "checking for updates" perpetually. My support ticket is #10211177 I'm on an iMac with High Sierra. Note: you can only select folders, not files, so if you're grabbing a few files out of a long list, move the files you need into their own folder and then sync that folder. exe and DropboxUpdate. this is a bug that have to be fix ASAP. . Step 2: Scroll down the app list, click Backup and Sync from Google and choose Uninstall. Click on the Dropbox icon in the taskbar. It has not stopped indexing, weeks later. You can also learn how to pause and resume. 6. Set up Unlimited Bandwidth on Dropbox. however if you don't let Dropbox finish before doing something else (like adding more files or using the computer for other tasks) or. . Check the box next to Enable LAN sync. Double-check any Bandwidth limiting you have enabled. 5) Downloaded new version of Dropbox and installed, trying to skip backup of documents, desktop (and more). 3. 2. Up to recently it has worked perfectly - but no longer. 7MB". The issue with that is that files sometimes take forever to sync. What should you do to fix it? This article has compiled 5 effective solutions to get your Dropbox back to normal. Get support and advice from the Dropbox Community. I hope this helps! Hannah. Thank you but the suggestions did not help and we are now into around 10 days of constant DropBox synching saying "Checking for Updates. Step 5. For a few days now, whenever I hover my mouse over the Dropbox menu bar icon I see a beachball and can't do anything at all with it. dropbox folder. 5399) isn't syncing properly since yesterday. It doesn't work from a domain joined computer but if i remove the computer. 416. Sync and upload. " It mentioned characters in filenames that. Alt-H on the Windows Dropbox preferences Account tab and Fix Permissions and Fix Hardlinks; no effect. The computer network or proxy is not running correctly. DropBox syncing has become stuck after I reloaded Windows. 06-13-2018 06:36 PM. Once you hover your mouse over the Dropbox icon, you’ll see the syncing status (eg. Under "recent files," the last synced file was 45 minutes ago. They are not nested in many folders, nor are their names unusual or long. Launch Task Manager. . Syncing. Hold down the 'Option/Alt' key. Reinstall the Dropbox application using our offline installer. Note: You can use the search bar in the top right to find the file or folder. If Dropbox is present, select it, right-click and select End task. inotify. 2 . . My dropbox sync is stuck at 10846 files for two weeks on my Windows 10 computer. Why does Dropbox need to “sync my files again”? Updated Sep 13, 2023. 3. - Searching Finder for the files that have the blue syncing status icon. You are currently viewing LQ as a guest. 4. " when hovering over the Dropbox icon or when doing a "dropbox status" from the command line. But these 28 remains there a never sync. exe); Expand "Associated Handles"; Search for your Dropbox directory path (for example C:\Users\<YourUsername>\Dropbox); Check to see if one of your files is currently listed; Hopefully this will allow syncing to complete and then you can then change the sync settings through the desktop app. I really don't want to have to reupload, my client is expecting these within the hour. I just now had Dropbox syncing paused "indefinitely"--the only solution that worked before--and started getting repeated errors from Windows informing me that hundreds of files were failing to download. Hold down the 'Alt+H' keys. i notice that if i use old version (114. Log into the Dropbox Web site, click Files, and navigate to the problem file. 1) You can try running Dropbox as Administrator to see if sync finishes. updated. My Dropbox has been stuck syncing the exact same number of files for several days. I have checked the status of the client on the server and it all looks OK to me. Shut Down and Restart Dropbox We know, you may have already tried this step, but it doesn’t hurt to try, right? Simply exit the app and re-launch it again. Switch to Another Browser. #3. Right-click on the Dropbox icon in the System. They show the folders on the website, the syncing history (which shows synced files) and the app (missing documents). Hello Dropbox Support, One of our clients is having issues with syncing from the website to app. It reindexed all files and synced, took nearly a day. I have kind of the same problem here. My dropbox has been syncing and backing up for an hour now and I can't access my files while its doing this, this has never happened before, what's going on ? My computer. Step 2: Next, deselect all the. Dropbox says everything will be done in a few minutes, but the sync upload bar doesn't progress. My computer is connected to the internet so I don't know what the issue is. Temporarily disable any antivirus or security programs on your computer. the processing is done in non Dropbox folders, and once copied out, they are moved to a sub folder in Dropbox. When I restart my macbook pro, dropbox starts syncing all the time and it shows all my files in dropbox is syncing. Select the Account tab – Press Alt + H keys together, and then from the options mentioned, click on Fix Hardlinks. 3. I contacted support and they suggested doing a full reinstall. Turn on suggestions. 4. Click Upload under the search bar at the top. 3. A have big amount of files in my account, about 300gb and more than 200000 files. this is a bug that have to be fix ASAP. Well, the dropbox notification is turned on, now you can see whether the files in dropbox are sync with Windows 10 or not. Go to the "Account" tab. All the while they keep charging me my monthly fee. I know it's neither an issue with file names being too long (as they were syncing perfectly fine on. I did a peek at the console and in system log I found DB was looking at. Re: Sync issues; menubar icon stuck on "active" for days Lusil. It still has the best support for apps syncing their data on mobile devices. I have tried unlinking and relinking, restarting my computer, restarting. I checked, and none of the files have inappropriate characters (colon, slash, etc). * deinstall dropbox + restart + new install 5x >> same problem. . Close all other applications on your computer, restart your computer, and see if that fixes the problem. 3. " (ellipsis) next to any folder. 4. Open the settings, navigate to Preferences then Sync. I can't right-click to quit. - 02-08-2020. and I don't want to resync all my files agan. however if you don't let Dropbox finish before doing something else (like adding more files or using the computer for other tasks) or. Now tap on “ Next . English (United States) Log in or sign up. In any case, I'm glad to hear it's sorted now and thanks for keeping me in the loop too @dreaminguser8. The "syncing" icon has been displayed on my Dropbox icon in my Mac system bar at the top of the screen for over a week now. Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and whi. Before being in this state, the file tried to upload multiple times but was never completed. While holding the Alt+H keys (Windows/Linux) or Option/Alt key (Mac), click "Fix Hardlinks". My dropbox is stuck showing says "syncing" continually. Windows app stuck displaying 'Syncing ### files'. I've tried all the suggestions I can find except re-installing the app. Hi , sorry to hear about your syncing issue. This is what you should do as a last resort. 12-28-2022 02:19 AM. 3. When I mouse over it, I see "Dropbox is Starting". Sync and backup problems with DataVault. Restarted the MacBook Pro. I'm getting more and more frustrated with the service you offer, and feel as much friction with it as with the Adobe suite back in the days: This means i loose A LOT of time trying to fix issues, my computer have often sub par to almost unusable performan. I have minimal file storage in use (Basic account, 748MB used) and no file has been changed since yesterday. (Send it to Trash if you'd like) Also delete the . Thank the lord they didn't ask me to make sure my monitor is plugged in. No errors are displayed. 426) of the app everything is back to normal but the app keep updateing by her. Shortly after installation message appeared that space nearly full. Next, select Preferences > Sync and click on Selective Sync. 3. Choose "Preferences. Advanced reinstall of Dropbox, no change. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. 5530 Views 3 Replies 0 Likes Posted by: Folders are empty on my machine, but they still have files online. 43] I've used Dropbox for years, but now that I've upgraded to Mint 20, it doesn't seem to be working right. There are quite a few forum posts about Dropbox getting stuck syncing. 7. 2. Meanwhile, it's eating up my CPU, my RAM, and it says it's locked up 100% of my disk (when I check task manager). . Click Content. You should definitely submit a support request to Synology, so they know people are having issues as I have noticed a similar issue where it appears to get stuck syncing. 3) Select the Account tab. I spent hours on the phone with apple but t. You'll then see the progress of this through the sync status where you previously saw "Up to date". My dropbox seems to be stuck at indexing, it shows to be syncing. Click anywhere in the window under the tab. The file should disappear from the Finder in a few seconds. . Click the Task Manager to find the Dropbox icon. I uninstalled and reinstalled Dropbox (which takes several days as my system has a million total files, which I selective synch to my computer). I have no issue installing the desktop app but after installation, the syncing stays stuck and nothing ever shows up in the Dropbox folder. 426) of the app everything is back to normal but the app keep updateing by her self. Make sure the Dropbox desktop application is running. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. My Dropbox stopped syncing files in the last day or two. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. Expand Disk. If you don't add all the files, you will see that some Dropbox files are not syncing. I don't see the 'import' tab mentioned elsewhere in the forums. 4. Fix The Permission Issues With Dropbox. Login to Dropbox. What is showing on the Dropbox website is correct but what is showing on the app/on my computer is out of date. 25. 15 Catalina. This is what I've tried: Link / unlink Restart Uninstall - restart - reinstall Reinstall again Unlink my computer from device list on the website Delete the . Since Friday of last week it has been trying to sync 100Gb in files and it is taking an eternity. Solution 5. Hi Megan, thank you for your message. A have big amount of files in my account, about 300gb and more than 200000 files. 96Gb RAM ) running Ventura (13. Solved: Hello, Despite not making any changes to my Dropbox folder contents on my Windows host the Dropbox icon is at a constant syncing and/or indexing state and I cannot. "Fix hardlinks". There is no throttling imposed by ISP, so the slow upload speed and a terrible sync issue has to be fixed by Microsoft. I am still able to access everything synced through my Finder, but there hasn't been any new syncing since this problem arrose. I have noticed for the last two days that the DropBox desktop icon is constantly syncing three files. I have a basic Dropbox account, with 13. I have had similar issues occasionally and have found that renaming/deleting certain problematic files usually fixes the problem. What I tried so far: - Restarting the app as well the PC. I uninstalled and reinstalled the desktop app, but stil. Moreover, after several sec (20 sec) it agent crash. If I make changes to files in synced folders offline (locally) then launch Dropbox app, only some of the changed files will sync, then all of a sudden, it just stops syncing, and says "Syncing 47 files" without ever resolving. In the meanwhile, my newly added files to the dropbox folder are not automatically uploaded. Support has so far recommended I try things I've alr. There doesn't seem to be anywhere to view progress, so I am unaware if it's stuck or just working. 2). Click the Network tab. Get started. Sync is core to what Dropbox does, but it can be affected by lots of factors. Now click on the Dropbox icon from the windows icon tray. 2) stopping dropbox and reloading exising app. 5. I have followed all instructions related to this issue. My dropbox directory is stored on another drive, so when re-installing, i am selecting the original intact drive with all of my dropbox files on. I apologize for being rude and not mentioning your help earlier. Unfortunately though, after getting everything setup and starting Dropbox I was stuck with the message "Syncing. Ventura, Dropbox and "double" syncing issues. Look at the sync icon next to the file or folder. Have a great rest of the week!Press the Ctrl + Shift + Esc key to quickly open the Task Manager of the computer. updated by: Kleajmp F. ) At first, I completely uninstalled it and deleted my Dropbox folder to get a clean install, and waited. I viewed the link you helpfully provided to the Dropbox article titled "Troubleshoot Dropbox syncing issues. I have tried to get some help and 3 different reps have given solutions that only made it worse. Step 3. File syncing is. Just last night it stopped updating. Based on your Dropbox folder's location, it seems that you updated to the new Dropbox for macOS on File Provider. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. Desktop app; Mobile app; Integrations; Features;3. My desktop app has been stuck indexing for well over 24 hours at this point. One thing you could try is Restarting the CloudSync processes. Dropbox not syncing certain files. #4. Still stuck "downloading file list". on a computer with too many files (1-2+m) this causes Dropbox to start indexing them all at once causing the system to slow to a crawl. " message without actually doing anything. uninstall and reinstall the d. . We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H. Hi @ChristopherMagic, have you paused syncing in the Dropbox desktop application? Do you have any other cloud services running at the same time as the Dropbox app?1) made a copy of my local Dropbox folder. Fix 8. I have no "blue icons" in my Dropbox folders. Like all of my computers is connected to my Dropbox account. I completed that, but still get the same problem. Up-To-Date, Indexing &c). Stop and Restart Synology Cloud Sync. Ever since Dropbox released their new update, my files have been stuck on the same few hundred files and haven't been able to sync or save anything new in over 4 months. Dropbox sync stuck on main computer. Step 2: Click on the “ Bandwidth ” button. Navigate to the Account tab. Return to the Finder and move the file from the Desktop back to its previous place in Dropbox. Step 3:. Finally, click Start Sync to sync files to OneDrive from your PC directly and avoid OneDrive stuck looking for changes forever. iCloud sync stuck. I can't right-click to quit. Uninstall dropbox. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. I do not have any selective syncing. pgn file shown below). 107 on a late 2015 iMac. If the number of files that are syncing has reduced, then it may be worth waiting a little longer to see if the syncing completes. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Support told me having ca. Thanks for the update on this, ! I'm glad to see the issue is now resolved.