Product Releases. Automatic Incident Triage. BigPanda University. Latest From BigPanda. Latest From BigPanda. Enterprise Cloud Platform. It provides actionable information to your teams while filtering out the noise, and it faces a never-ending battle. They are core tools for self-service driven customers, and empower custom solutions and. Unified Analytics. Incident 360 Console. BigPanda's event correlation and alert reduction is also connected to IHG's ServiceNow ticketing system to start incident response workflows for its incident managed service. Correlates alerts from ThousandEyes Alert Rules to help you understand and respond faster to production issues. Contact Info: info@bigpanda. Magazine - IT Ops Pulse. Click + New Plan. BigPanda blog. Root Cause Changes. This proven methodology ensures that we continue to deliver a world-class experience and enable success for global teams—with a minimal onsite presence or completely remote. Unified Analytics. Event Enrichment Engine. Root Cause Changes. Azure Monitor then allows you to build alerts rules based on this information. Event Enrichment Engine. Root Cause Changes. Read our blog to learn more. Root Cause Changes. BigPanda normalizes alert data from integrated monitoring systems into standard key-value pairs, called tags. Enterprise. Contact Info: [email protected] was built to automate incident detection and response using AI to help ITOps teams handle the scale and complexity of modern production environments. IT Ops, NOC, DevOps, and SRE teams must evolve manual and reactive incident response capabilities. An event sent to BigPanda that is. BigPanda’s AIOps Event Correlation and Automation platform converts this data into actual incidents that have context and are actionable right now. Incident 360 Console. Product Releases. A modern AIOps platform is fully capable of handling complex mappings such as multiple applications per host, multiple hosts per application, or nested dependencies. Incident Intelligence enables faster incident detection, accelerated triage, and reduced escalations. Unified Analytics. Events. Mountain View, Calif. Contact Info: info@bigpanda. All of this is managed using a dedicated. Real-time Topology Mesh. In light of the current macroeconomic environment, BigPanda is announcing today that we are streamlining and restructuring our company to better execute on our mission. Event Enrichment Engine. The integration deep-visibility feature is just one of many self-service features coming your way soon. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065BigPanda revealed the power of its Event Enrichment Engine that enriches raw alerts with rich topological and operational context to create high-quality incidents. The new average. Latest From BigPanda. Transforms millions of events into a small number of actionable alerts. In the Create a new Map screen, give your map a short, descriptive Map Name. Real-time Topology Mesh. BigPanda Autonomous Operations Platform was designed and architected for AWS, providing out of the box integrations with AWS Monitoring Tools such as Amazon. The compression ratio from noise to actual incidents can range from 10:1 to 50:1, or even 100:1. Additional tag mapping can be added to accommodate the full list of enrichment values to add to the event. Incident 360 Console. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. Uses the Amazon Simple Notification Service (SNS) to send CloudWatch Alarm data to BigPanda. (“Terms”) are a legal agreement between you (“you” or “your”) and BigPanda, Inc. The utility is installed on the main server where the monitoring data can be accessed. Root Cause Changes. Cloud-based IT incident response solution purpose-built for large enterprises. Unified Analytics. In their early days, “fly-by-wire” aircraft. Incident 360 Console. Event Enrichment Engine. Enrichment is the unsung hero of the entire event correlation process. ITOps and DevOps teams need a clear roadmap to design, implement, and operate the incident management process; IT incident management best practices provide a framework for managing IT. Events. Join us in Las Vegas!. Enterprise Cloud Platform. The more accurate average cost for unplanned outage downtime is more than double that old statistic: $12,900 per minute. Real-time Topology Mesh. Solutions. Event Enrichment Engine. Uses the ThousandEyes Webhooks integration feature to forward networking alerts to BigPanda. Real-time Topology Mesh. Alert enrichment - The alert gets enriched according to mapping & custom tag logic as defined by the customer. BigPanda is on the cutting edge of AI and IT, but it is also poised to make AIOps accessible to organizations of any size. Normalizer - Alerts get formatted into a BigPanda event. Monitoring and observability Tools: enrichment capabilities General-purpose event management tools: enrichment capabilities Weak enrichment leads to poor AIOps outcomes 10 Negative technical outcomes Negative business outcomes BigPanda Event Enrichment Engine 12 Why BigPanda’s Event Enrichment Engine is critical to AIOps Conclusion 14 This helps teams focus on relevant events and reduce noise by up to 98%. It’s chaos. Enterprise Cloud Platform. This financing round was led by Advent International, through its dedicated technology fund, and New York-based global venture capital and. Incident 360 Console. Incident 360 Console. BigPanda engineers your raw events across several stages including filtering, normalization, deduplication, aggregation, and enrichment. If the event properties match an alert in an active or recently resolved incident, the event is added to that incident as an alert. # of operational hours = # of hours of uptime – # of hours of downtime. Incident 360 Console. Organizations can better realize the value provided. Product Releases. As a new customer, you have access to tools right within the platform that quickly walk you through the process of setting up BigPanda. Magazine - IT Ops Pulse. Transforms millions of events into a small number of actionable alerts. Real-time Topology Mesh. Combine BigPanda and Cribl for greater situational AIOps awareness that empowers IT operations teams to overcome data challenges, achieve operational excellence and reduce costs. Step 1: Calculate the number of operational hours of your product or service. Real-time Topology Mesh. Data Shows Costs Correlate With Business Size, With Outages Costing Large Enterprises More Than $1. Enrichment at scale: Enriched events include contextual data such as location, host, or affected services that increase the quality of alerts. Mohan Kompella, vice president of product marketing for BigPanda, said Datadog affords his company a unique opportunity to better train AI models using a. Incident 360 Console. BigPanda’s event enrichment adds additional contextual information to your alerts, including business segment, relevant CI/CD elements, or operational data. Unified Analytics. Real-time Topology Mesh. Automatic Incident Triage. BigPanda’s Real-time Topology Mesh provides teams with a real-time, always up-to-date topology model of the full IT stack. Event Enrichment Engine. Root Cause Changes. Incident 360 Console. Additional tag mapping can be added to accommodate the full list of enrichment values to add to the event. Events. 3 Use enrichment, drive intelligence. Root Cause Changes. Solutions . Root Cause Changes. Root Cause Changes. By carefully determining the usage and value of your current observability stack, your ITOps teams can consolidate redundant tools and those providing little value to reduce your operational costs. Automatic Incident Triage. Enrichment at scale: Enriched events include contextual data such as location, host, or affected services that increase the quality of alerts. Enterprise Cloud Platform. Consider the autonomous driving analogy. Enterprise Cloud Platform. Event enrichment: Contextual information is added to alerts, providing a deeper understanding of the underlying issues and facilitating more informed decision-making. For example, in the video, through extraction, the affected environment from the service name and through composition storage information from the incoming events is added to the alert. This key capability of BigPanda’s AIOps platform moves organizations. If the recipient is an external ticketing system, provides a link directly to the ticket (for example, a JIRA ticket). Lookup items are not added to. Unified Analytics. Enterprise Cloud Platform. This is a simple 3×3 table, with leadership on one axis, and performance on the other. 4) is from the BigPanda Incident 360 UI. The panel discussed the importance of. As a new customer, you have access to tools right within the platform that quickly walk you through the process of setting up BigPanda. BigPanda’s Unified Analytics for IT Ops. Incident 360 Console. Automatic Incident Triage. Unified Analytics. Root Cause Changes. Incident triage and remediation traditionally involves dozens of manual actions to notify and coordinate teams. BigPanda, Inc. Automatic Incident Triage. natural language incident titles and summaries. Enterprise Cloud Platform. Enterprise Cloud Platform. Event Enrichment Engine. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. Event Enrichment Engine. Unified Analytics. Unified Analytics. Automatic Incident Triage. Why BigPanda?Event Enrichment Engine. Event Enrichment Engine. Event Enrichment Engine. Automatic Incident Triage. Monitoring integrations allow BigPanda to receive alerts from your monitoring systems, such as Nagios, SolarWinds, and AppDynamics. BigPanda’s Resources for Navigating Change Through the AI Revolution. Incident 360 Console. Automatic Incident Triage. The Optm team offers white-glove service from beginning to end, with a focus on a very select group of technologies. The average enterprise deals with at least. Once ITOps data is gathered, cleaned, and aggregated, event correlation becomes pivotal. Root Cause Changes. Root Cause Changes. Better incident respons e. BigPanda blog. Unified Analytics. Automatic Incident Triage. Real-time Topology Mesh. BigPanda collects, cleans, and prepares data for AIOps processing. BigPanda’s integration with Splunk allows customers to correlate alerts from Splunk, and alerts collected from other monitoring tools, into high-level incidents in BigPanda. Contact Info: [email protected] Incident Feed. Real-time Topology Mesh. Unified Analytics. This is why many teams embark on an AIOps journey which includes event correlation and root cause analysis - but without a solid plan for enriching event data, early AIOPs efforts can fail. Root Cause Changes. Maintenance - Alerts that match any. Enterprise Cloud Platform. We've got all of these different systems providing us monitoring and alerting information," Smith said. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065With the BigPanda AO Platform deployed, the online video gaming company can now grow the business by releasing new games. Tags are the fundamental d. Why BigPanda?Payload fields can be mapped to BigPanda alert tags. Alert Enrichment Using AIOps with your observability tools can sift through data to detect unusual patterns, ensuring IT teams focus on top-priority issues. Within IT Operations, Generative AI can. Event Normalization: The next step is to normalize the data. BigPanda’s AI powered platform helps ITOps teams prevent, manage, and resolve IT incidents with intelligent automation. Automatic Incident Triage. Enrichment at scale: Enriched events include contextual data such as location, host, or affected services that increase the quality of alerts. Automatic Incident Triage. Unified Analytics. Incident Intelligence enables faster incident detection, accelerated triage, and reduced escalations. If the new event status changes (For example, Warning to Critical), the tag values will be merged into the last event. BigPanda is purpose-built for Event Correlation and Automation. The most important section of the BigPanda interface is the incident feed. In our RESOLVE ’22 event The SOC and the NOC, moderator and 3 Tree Tech VP of Cybersecurity Kris Taylor welcomed two esteemed guests to the stage: Roger Barranco, VP of global customer operations at Akamai. AIOps platforms can report and analyze a wide range of KPIs, including MTTx metrics, MTBF, hotspots, resolution metrics, compression and enrichment rates, event compression trends, team and individual performance metrics, L1 resolution rate, service availability metrics, and more, which you can learn more about in our incident. Incident 360 Console. , the leader in Event Correlation and Automation powered by AIOps, today revealed the power of its. An alert is the combined life cycle of a single system issue. Root Cause Changes. Enterprise Cloud Platform. ServiceNow CMDB data can add key relevant business information to event enrichment, ensuring that operators have all the data they need to triage and remediate incidents. Winning designs will be added to the Panda Gallery – and the artist who submitted it will be featured! Winning artists will get $50 to spend at Pandamart, the BigPanda company. Root Cause Changes. Real-time Topology Mesh. Many users start by integrating these systems. Real-time Topology Mesh. Navigate to Settings > Alert Correlation. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Incidents in BigPanda: Event Details: Shows more information about the event, depending on the event type. If you do not see your tool listed below, it may still. Unified Analytics. Enterprise Cloud Platform. BigPanda has been helping option 1 and option 2 organizations—including some of the largest ones in the world—build better boats for years,. Event Enrichment Engine. Enterprise Cloud Platform. As Kris noted at the top of the event, we brought our panelists. Automatic Incident Triage. In essence, AIOps elevates the efficiency of observability, monitoring, and event management. Why BigPanda?Adopting BigPanda’s Event Correlation and Automation platform, powered by AIOps, has helped Expedia in its modernization journey, with quantifiable results: Enabling DevOps. Incident 360 Console. Real-time Topology Mesh. From Chat GPT and AI Art Generators to healthcare, finance, and business, you can hardly read the news without reading the latest proclamation of how AI is poised to change every. Enterprise Cloud Platform. Root Cause Changes. Event Enrichment Engine. PT each day. Enterprise Cloud Platform. As the name suggests, status mapping is used to map a payload’s value to a BigPanda event status. Automatic Incident Triage. Contact Info: info@bigpanda. ServiceNow CMDB. Contact Info: info@bigpanda. The growing bear played with his first enrichment toys, sampled his first sweet potato, took his first bite of bamboo, let fans into his habitat during his first livestream and experienced his first encounter with snow!Event Enrichment Engine. Real-time Topology Mesh. BigPanda’s best-in-class Event. This leads to BigPanda Event Enrichment Engine. In addition, a preview capability makes it easy to build and test new filter patterns based on alert metadata and enrichment tags. SAN FRANCISCO, July 14, 2021 — BigPanda, Inc. Magazine - IT Ops Pulse. Root Cause Changes. The first advantage of incident triage automation is self-evident in all that was just discussed, mainly a shorter incident lifecycle – leading to improved performance and availability for apps and services. BigPanda not only grew its footprint with existing customers last year, but also saw a five-time year-over-year increase in deals valued at over $1 million. Product Releases. Real-time Topology Mesh. Magazine - IT Ops Pulse. Real-time Topology Mesh. Root Cause Changes. Enterprise Cloud Platform. Enterprise Cloud Platform. Event management software processes event information and detects issues, which helps to speed up resolution as well as system stability. “The element tagging capabilities within the Event. BigPanda’s Open Integration Hub automatically ingests raw event data from all monitoring, change and topology tools. Real-time Topology Mesh. Incident Routing with BigPanda. Unified Analytics. , the leader in Event Correlation and Automation powered by AIOps, today revealed the power of its Event Enrichment. Root Cause Changes. Automatic Incident Triage. Monitoring tools generate events when potential problems are detected in your infrastructure. From the list of correlation patterns, select the suggested pattern that should be activated. Real-time Topology Mesh. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. Watch this 30-minute BigPanda webinar and find out why event enrichment is either a landmine or linchpin for successful AIOPs efforts. Root Cause Changes. Enterprise Cloud Platform. In particular, we’ll cover the following: Incident automation. Incident 360 Console. The reality is that AI in IT is algorithmic, and is based on alert normalization, enrichment and correlation patterns. BigPanda University. BigPanda provides awareness across your hybrid IT environments, spanning legacy, homegrown, on-prem, and cloud infrastructures. Contact Info: info@bigpanda. Use the Incidents tab to manage active incidents from a centralized place. Raw alarm data is a start, but it’s not sufficient to be able to pinpoint root cause and enable an effective fix. The BigPanda ServiceNow CMDB integration works by configuring a scheduled job in your ServiceNow. Enterprise Cloud Platform. It consumes alerts from the tool in real time and then transmits them to BigPanda via TLS-encrypted HTTP calls. The incident_identifier may also be called the incident_key. Product Releases. The value for the incident_key can be overridden by explicitly setting. The BigPanda agent is a low-footprint utility installed on the master host of your monitoring tool. BigPanda blog. Product Releases. OIM New Integrations. Once. David Levinger, Head of Operations at Machinify. BigPanda ingests raw event data from integrated monitoring systems and normalizes them into key-value pairs called tags. Enterprise Cloud Platform. Root Cause Changes. From Chat GPT and AI Art Generators to healthcare, finance, and business, you can hardly read the news without reading the latest proclamation of how AI is poised to change every. Incident 360 Console. Automatic Incident Triage. EVENT DETAILS: Attendees to the London user group event will have exclusive access to members of the BigPanda executive team, a chance to network with industry peers, and a chance to win some amazing prizes, including an. Success of AIOps tools, relies heavily on the quality of data fed to their AI/ML algorithms. See BigPanda event correlation in action by taking a. Applying machine learning to IT operational data can lead to faster response to incidents, more. Incident 360 Console. BigPanda offers several types of integrations: Monitoring: allows BigPanda to receive alerts from your monitoring systems, such as Nagios, SolarWinds, and AppDynamics. Latest From BigPanda. Because BigPanda takes a best-of-breed approach to our integrations, we allow you to pull enrichment information from any tool or location regardless of the tool vendor. Transforms millions of events into a small number of actionable alerts. Product Releases. Enterprise Cloud Platform. Root Cause Changes. Configure the BigPanda Agent Log. Event Enrichment Engine. Automatic Incident Triage. Enterprise Cloud Platform. Raw alarm data is a start, but it’s not sufficient to be able to pinpoint root cause and enable an effective fix. Enterprise Cloud Platform. Latest From BigPanda. Contact Info: info@bigpanda. Contact Info:. Root Cause Changes. Root Cause Changes. Real-time Topology Mesh. Incident 360 Console. Central to AIOps platforms, event correlation employs AI and machine learning to analyze the data, identifying connections between various alerts. In the world of ITOps, every second counts, so here at BigPanda we offer multiple options to help you troubleshoot and solve problems rapidly. Enterprise Cloud Platform. Incident 360 Console. Real-time Topology Mesh. The enriched alerts are then sent to BigPanda’s Open Box Machine Learning for correlation and root cause detection. This allows BigPanda to provide market-leading event correlation, root cause analysis and incident management automation. This allows you to stop sharing events with BigPanda without completely deleting an integration. BigPanda takes pride in supporting IT operations around the world in this exciting transformation. BigPanda does this by ingesting six sources of relevant enrichment. For custom solutions, you can build advanced integrations by using the Open Integration Manager , Email Parser , or BigPanda API Reference . Real-time Topology Mesh. This shift from an eyes-on-glass approach to an alert-initiated mode is a game-changer for tech operations teams. This allows the data to be mapped appropriately to tags in BigPanda. united in the fact that, hey, it’s costing us too much to run our services. Automatic Incident Triage. Product Releases. Automatic Incident Triage. Incident 360 Console. Enterprise Cloud Platform for IT Ops. BigPanda Generative AI is in many ways like an experienced full stack IT expert who can work at lightning speed. Transforms millions of events into a small number of actionable alerts. Real-time Topology Mesh. Enterprise Cloud Platform. Alerts in BigPanda are the events that are ingested following deduplication, event filtering, keep-alive separation, and event aggregation. Enrichment is the process of adding contextual information to alerts in BigPanda. BigPanda did a great job of showing the progress over time and then really. Events. We’re proud to share that Gartner, the world’s premier information technology research and advisory company, has selected. Today’s incident pipelines are noisy. Solutions . Contact Info: info@bigpanda. Anomaly detection. Automatic Incident Triage. New incoming alerts will be clustered by the correlation pattern. Event Enrichment Engine. It is routine to see people’s children on their laps during meetings; or to have a walking 1:1 from a few thousand miles away to ensure you can recharge. Root Cause Changes. For BigPanda users, the integration lets them tap into Datadog’s new service-to-service topology map to drive event enrichment, correlation, impact analysis and prioritization. "BigPanda’s Event Enrichment Engine helps structure our event data and adds more context to alerts for our Operations team to triage issues quickly and achieve better alert compression rates,” said Samy Senthivel, Senior Digital Enterprise Monitoring Services Manager at Autodesk. Incident 360 Console. Incident 360 Console. Incident 360 Console. This helps speed up the process of IT incident management to include incident detection, investigation, and resolution. AI has revolutionized the way we engage online in 2023. The. io SAN FRANCISCO, July 14, 2021 — BigPanda, Inc. BigPanda blog. Automatic Incident Triage. Event Enrichment Engine. Real-time Topology Mesh. Unified Analytics. Root Cause Changes.